Kim Santana
Kim Santana at Lehigh Valley Acura

Kim Santana | Page 5

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

Contact Me
5.0
54 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

54 Reviews

Write a Review

54 Reviews of Kim Santana

July 11, 2023

Dealership Rating
Employee Rating

Kim was so helpful and informative. The dealership worked with me and was honest and thorough throughout the whole process. They made leasing so easy! More

by lagrande.lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Goodwin, William Cossman, Matthew Jones , Zach Kotran

Jul 12, 2023

Lehigh Valley Acura responded

Thank you for the great review! We're glad to hear that Kim and our team at Lehigh Valley Acura provided you with helpful and informative service. We strive to make the leasing process easy, so we appreciate your feedback. Drive safely, and we hope to see you again in the future!

July 08, 2023

Dealership Rating
Employee Rating

Yosmar was attentive to my needs and was engaging in tbt process. He was happy to answer all my questions and returned my call promptly. I enjoyed the sales experience with him and LVIA More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones , Zach Kotran, Yosmar Mendoza Gomez

Jul 10, 2023

Lehigh Valley Acura responded

We appreciate you, Bob! Thanks for highlighting Yosmar's commitment to attentive and caring service. If you need anything else from the team at Lehigh Valley Acura, please give us a call. Happy driving!

May 30, 2023

Dealership Rating
Employee Rating

Kim was a phenomenal salesperson. She educated herself on the vehicle we were interested in despite not being the brand of her dealership. She was kind and professional and made the b More

by katehambly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Owen

March 14, 2023

Dealership Rating
Employee Rating

Kimberly was very helpful and was able to share good information and pros and cons of the vehicles I test drove. Process was smooth and they worked with me to get into the vehicle I wanted. More

by erikgramlich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Kotran

March 07, 2023

Dealership Rating
Employee Rating

This dealership worked with me to get me the best deal with my trade-in. Very pleased with my purchase and all the help they were able to give me. More

by LC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

December 31, 2022

Dealership Rating
Employee Rating

The service department delivered the service I expected when I expected it. They completed all expected support. More

by Frank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 31, 2022

Dealership Rating
Employee Rating

Highly recommend that you go see Kim S. if you’re looking for an Acura. She was very knowledgeable, flexible and patient with me. The rest of the staff were also great. More

by Vanessa M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

November 24, 2022

Dealership Rating
Employee Rating

I had the absolute best experience purchasing a new 2023 Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genu More

by blueskies1605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Drew Seltzer , Zach Kotran

October 31, 2022

Dealership Rating
Employee Rating

Kim was wonderful. No pressure, very relaxed atmosphere. Completely up front and honest with their pricing on the car. One of the easiest car buying experiences I've ha More

by ggatyas41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 20, 2022

Dealership Rating
Employee Rating

Very easy purchase Very happy with final product the only issue I had I had was when they did the all change they forgot to tighten the oil plug all the way the way which resulted in an oil leak excellent More

by Omargarcia3357
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Ruiz , Yosmar Mendoza Gomez

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