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Kimberly Banuelos
Kimberly Banuelos at Nissan of Van Nuys
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Kimberly Banuelos

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.8
57 Reviews

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

57 Reviews

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57 Reviews of Kimberly Banuelos

May 09, 2025

Dealership Rating
Employee Rating

Best service personnel in any shop I’ve been to. Kim is a perfect example of a caring service rep! More

by barrykolsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 07, 2025

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Employee Rating

La attention excelente y muy profesional en su trabajo. Great job, amazing , la mejor atencion More

by gladisruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 11, 2025

Nissan of Van Nuys responded

Gladisruiz, ¡Muchas gracias por tu comentario! Nos alegra saber que tuviste una excelente experiencia.

May 04, 2025

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Employee Rating

Your service at Nissan of Van nuys is a service in which I trust is a responsibility met by James Alvarado and is also made me a customer for life I thank you and God bless More

by 269510carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Hugo Ruiz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 07, 2025

Nissan of Van Nuys responded

269510carly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Nissan of Van Nuys responded

Hi 269510carly, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

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Employee Rating

Good customer service. Will continue to bring my car to be serviced at this location More

by debora_grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

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May 05, 2025

Nissan of Van Nuys responded

Hi Debora_grumpy, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2025

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Employee Rating

I love going to that particular dealership because the service is so good your people are great. They know what my car needs when it needs it and the work gets done fast. More

by FRANKTONY087@gmil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 02, 2025

Nissan of Van Nuys responded

Hi Franktony087@gmil.com, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Nissan of Van Nuys responded

Franktony087@gmil.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Dealership Rating
Employee Rating

Nazario was the best from the time of write up to being cashed out highly recommend to come back More

by turkeykirby1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera , Luciano

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Apr 29, 2025

Nissan of Van Nuys responded

Hi Turkeykirby1979, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Dealership Rating
Employee Rating

Amazing service Kimberly and her staff did amazing will bring my vehicle back here and recommend to friends and family ! More

by stuartroldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Nissan of Van Nuys responded

Stuartroldan, we're happy you found our staff to be so supportive during your experience here at Nissan Of Van Nuys. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Nissan of Van Nuys responded

Hi Stuartroldan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

Dealership Rating
Employee Rating

The dealership is tidy and clean. It’s a very inviting atmosphere. I enjoyed the complimentary chai tea. There are plenty of places to sit and wait while my car was serviced. More

by EVANGELINA.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Nissan of Van Nuys responded

Evangelina.rodriguez, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

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Employee Rating

Amazing service delivered time and time again by Kim. The service staff is very caring and take the job very seriously. Pleasure to work with. Thank you again More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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Apr 23, 2025

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Dealership Rating
Employee Rating

I recommend this dealership to anyone looking for a high quality and friendly service experience for your Nissan vehicle. More

by kcomeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilson in Service Department

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Apr 21, 2025

Nissan of Van Nuys responded

Kcomeaux, we are so pleased you enjoyed your visit to Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

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