Kimberly Youngblood

Great service department. Very helpful. Polite workers. Very friendly and caring. They are very patient with an older person while I was there. Very helpful. Polite workers. Very friendly and caring. They are very patient with an older person while I was there. More

by Dupree35 Verified Customer Verified Customer

Print

Great service! !! I would recommend Walt Massey to anyone in need of a vehicle or service of a vehicle !! I would recommend Walt Massey to anyone in need of a vehicle or service of a vehicle More

by CaLodra Douglas Verified Customer Verified Customer

Print

Very friendly customer service, I didn’t like the fact they had to run a Diagnostics report for $203.27 to tell me that the back hatch lock needed replacing. That was what I brought it in for. It was bad they had to run a Diagnostics report for $203.27 to tell me that the back hatch lock needed replacing. That was what I brought it in for. It was bad enough that the part was $500.00. The service department was very friendly and efficient. More

by wdmoore625 Verified Customer Verified Customer

Print

You gave me a lot of problems, trying to trade in my vehicle It took a long time for my buying a Vehicle, although although the lady I work with was very friendly and helpful and did a good job as a th vehicle It took a long time for my buying a Vehicle, although although the lady I work with was very friendly and helpful and did a good job as a think she could do More

by daltonotravel45 Verified Customer Verified Customer

Print

Everyone that we dealt with in both sales and the finance department were amazing. I really have no feedback for improvement. It was a great experience and I would definitely buy a car from there again. department were amazing. I really have no feedback for improvement. It was a great experience and I would definitely buy a car from there again. More

by suzannewlamb Verified Customer Verified Customer

Print

Very nice facility, with friendly sales team, and quick feedback as well. Quick in and out. feedback as well. Quick in and out. More

by J-Money Verified Customer Verified Customer

Print

Everyone was amazing, from the time we dropped our SUV off to be fixed, all the way until we drove our new one off the lot. The service team is great and all of the sales people, as well as the finance pe off to be fixed, all the way until we drove our new one off the lot. The service team is great and all of the sales people, as well as the finance people were wonderful. We will be back again when we need another vehicle. More

by pnrmoak Verified Customer Verified Customer

Print

Had a great experience purchasing a certified used vehicle at a great price! Will recommend Walt Massey KIA to anyone interested in purchasing a KIA! vehicle at a great price! Will recommend Walt Massey KIA to anyone interested in purchasing a KIA! More

by Rachel G Verified Customer Verified Customer

Print

My salesman, John was excellent! The finance manager, Kim, had a different vibe. I felt rushed through paperwork. I also did not want gap insurance or extended warranty and that seem The finance manager, Kim, had a different vibe. I felt rushed through paperwork. I also did not want gap insurance or extended warranty and that seemed to be a problem with her. I kind of wanted to get up and walk out. I just felt her manners could’ve been a little bit more polite, and understanding to the customer. More

by Be kind. Verified Customer Verified Customer

Print

Chris Parnell was very efficient and knowledgeable in everything I needed to know.and he helped me immensely everything I needed to know.and he helped me immensely More

by arthameseshropshire Verified Customer Verified Customer

Print