Kira Bueti | Page 3

Lia Honda Brewster responded

Joe, I would like to apologize for this recent experience and the confusion in repairs needed. Our technician made a mistake, and we take accountability for that. As you know, being a long-time customer with us, this is not a normal occurrence. We truly appreciate the fact that you have continued to bring your vehicle to be serviced with us for the last few years. We take pride in being honest and making sure we get it right. I do hope you will consider all of the times we have given you great service and continue to trust us with your vehicle. Please reach out to me if I may help you further with any of this. Thank you, Kira Bueti Assistant Service Manager (845) 278-4180 ext. 210 kbueti@liacars.com

Lia Honda Brewster responded

Gail, thanks for stopping by to share your 5-star review of Kira! We're glad she addressed your vehicle's appointment with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

Lia Honda Brewster responded

Thank you for the honor of serving you over the years, Jen! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when the Lia Honda team can assist you again. It's always our pleasure!

Lia Honda Brewster responded

Thank you for sharing why you like visiting us for your automotive service! Your satisfaction means everything to us, and we're pleased you enjoy the great care provided to you by Kira and Jon. Thank you for always choosing Lia Honda!

Lia Honda Brewster responded

Great! Thanks so much for your thoughtful feedback on Kira. We're glad she always takes the time to address your needs to ensure a truly satisfying service experience. We look forward to the next time we may be of service to you!

Lia Honda Brewster responded

Thank you for your awesome review of Chris! We're so happy he handled your service visit with great care and returned you safely to the road in a timely manner. We definitely hope to make your next appointment just as outstanding!

Lia Honda Brewster responded

Thank you for letting us know how satisfied you were with this service visit! We're glad Kira handled your vehicle's needs with great care. We graciously look forward to making your next appointment just as reliable!

Lia Honda Brewster responded

Thanks so much for sharing positive feedback on your service visit! Nothing means more to us than your total satisfaction, so we're pleased everyone you interacted with was committed to providing you with an exceptional experience. We hope you'll come see us again some day!

Lia Honda Brewster responded

Dennis, thanks for stopping by to share some thoughtful feedback on your trusted service advisor, Jon. We truly appreciate your business and your kind words that encourage our whole team. We hope you will continue to choose Lia Honda for all of your automotive needs!

Lia Honda Brewster responded

Thanks for sharing your 5-star review of Jon and our service team! We're glad they worked together to make sure you and your Honda were well taken care of. Please don't hesitate to call when Jon and our advisors at Lia Honda may assist you again. It's always our pleasure!