Kirk Gundorf | Page 4

I would like to compliment Mossy on finding my oil pressure problem and made repairs in a timely manner. I would like to compliment the service manager for handling the arrangements. Very good servi pressure problem and made repairs in a timely manner. I would like to compliment the service manager for handling the arrangements. Very good service Department. I will return. More

by Johnny Verified Customer Verified Customer

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I’ve been going to Mossy for years now. I’ve bought at least 10 vehicles there and always get great service and a great deal. I’ve sent all of my friends and family there as well. 10/10 rec I’ve bought at least 10 vehicles there and always get great service and a great deal. I’ve sent all of my friends and family there as well. 10/10 recommend! More

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They helped me understand what was wrong with my trade in and gave me the best option to get a car with 0$ money down n both insurance and my car note and gave me the best option to get a car with 0$ money down n both insurance and my car note More

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I had a wonderful experience with the sales department. Best car buying experience ever, 10/10 would recommend Best car buying experience ever, 10/10 would recommend More

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Great experience with this dealership and I highly recommend Mossy when buying a new or used vehicle. recommend Mossy when buying a new or used vehicle. More

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The best place to buy a car ever! Great staff, amazing selection of vehicles for the right price! Management professional and knowledgeable making my experience phenomenal! Great staff, amazing selection of vehicles for the right price! Management professional and knowledgeable making my experience phenomenal! More

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Wow. This was the best buying experience I ever had. Great job making it an easy process and easy to understand. This was the best buying experience I ever had. Great job making it an easy process and easy to understand. More

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Well I purchased a chevy silverado from mossy and the experience was outstanding, from my salesman to the finance manger they got me where i wanted to be with my note and made me feel like i was a part o experience was outstanding, from my salesman to the finance manger they got me where i wanted to be with my note and made me feel like i was a part of their family with the advice given on my purchase. A few months later my wife purchased a bmw and same thing nothing but professionalism and such a smooth buying process. Love this dealership would recommend to anyone. These are people that actually care about you and your vehicle. More

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Great, fast, friendly service. Went in to buy my son his first car and Wesley and Micheal made it a hassle free experience. Would definitely go back and recommend Mossy Motors Went in to buy my son his first car and Wesley and Micheal made it a hassle free experience. Would definitely go back and recommend Mossy Motors More

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I would not recommend for service or sales Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appoi Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appointment to test drive the vehicle. I drove from Pascagoula, MS under the impression that the cosmetic damage was fixed. It is only right to assume that I was lied to in order to get me there, because there’s a review on this page stating a similar experience. When I arrived to test drive the vehicle I immediately noticed the damage. Eric, the salesman I spoke with over the phone, told me he thought I was calling about a Ram although I specifically said a BLACK 2015 DODGE DURANGO that is showing cosmetic damage on front bumper on the CarFax report. The sales manager, Kirk, promised to fix the bumper and to touch up anything else on the vehicle. I made him aware of the tail light having a small crack in it. He stated that the crack was nothing to worry about because water wouldn’t get in it. That turned out to be a lie! It rained the very next day and the light filled up with water! When I took my vehicle back (keep in mind that I live in Mississippi) to have the damage fixed I was assured that it would be completed in 2 days. Well 2 days actually turned into 9! I was patient due to the weather conditions and still holding onto hope that I vehicle that I paid over $10k cash for would be in excellent condition once the dealership was done with everything. I was wrong again!!! Not only did they have my truck for a total of 9 days, but they simply spray painted (no exaggeration) over the cosmetic damage! The scrapes and scratches were still very very noticeable!The tail light still had water in it! After bringing this to their attention I was told that the service guy replaced only the cracked side. That made zero sense if both sides had water in them! A nice salesman by the name of Keenan offered to take my truck back to service and to have them “fix” the light. Couldn’t get any worse right? Think again...the truck is actually a lemon. It is stalling after only 2 weeks of having it and the check engine light has miraculously came on. I now will have to wait until next week before the Dodge dealership in my area can service it. SAVE YOUR TIME AND MONEY. THESE GUYS ARE CROOKS! I believe they have some nice vehicles but they also have lemons and will not hesitate to take your money for one. More

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