Kole Verner
Kole Verner at Lia Honda Brewster

Kole Verner | Page 2

Service Advisor

Lia Honda Brewster

899 NY-22
Brewster, NY 10509

4.8
20 Reviews
4.8

20 Reviews

Write a Review

20 Reviews of Kole Verner

February 20, 2024

Dealership Rating
Employee Rating

4 months later and still not a peep from that incompetent Todd LaMay. His service manager is just as bad and service advisor Cole who tried to convince me I had to pay $3'000 for a new front radar, meanwhile More

by joecaputo93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Lemay

December 14, 2023

Dealership Rating
Employee Rating

Brought my car in for an oil and filter change. was very pleased with the service. Kole Verner was affable, professional, and responsive to my needs. He is also knowledgeable in auto repairs and More

by hmannis
Service Price Transparency
Service Time
Recommend Dealer
Yes
Dec 14, 2023

Lia Honda Brewster responded

Thank you so much for leaving Kole this positive review! We are glad to hear that Kole took great care of you and your Honda Fit needs. We are happy to know that he was knowledgeable, professional and responsive to your needs. Please do not hesitate to let us know how we may be of further service to you.

December 05, 2023

Dealership Rating
Employee Rating

Kole Verner of Lia Honda in Brewster provided excellent service at my recent service apoointment. The work was performed quickly and to the highest standards. More

by davidj731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kira Bueti

Dec 06, 2023

Lia Honda Brewster responded

Thank you for taking the time to rate our dealership. Providing quality and efficient service is so important to us, and we are thrilled that Kole's and the team's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

November 29, 2023

Dealership Rating
Employee Rating

Rob and the whole team at Lia Honda always go above and beyond! They are friendly, courteous, professional and make you feel apart of their family More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kira Bueti, Chris Grasso, Nicole Dunwoody, Todd Lemay , Jon Ayala, Rob Benfari

Nov 30, 2023

Lia Honda Brewster responded

Jessica, Thank you for sharing your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Rob and the team consistently take exceptional care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 23, 2023

Dealership Rating
Employee Rating

Chris Grasso is very helpful and a hard worker. I will definitely be back to service my civic More

by Jassmith1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kira Bueti, Keith Lowden, Chris Grasso, Kevin Feldman, Nicole Dunwoody, Shaun Edo, Todd Lemay , Jon Ayala, Rob Benfari, Jasmine Smith, Katrina Winne, Gina Valentino

Nov 27, 2023

Lia Honda Brewster responded

Thanks for letting us know how satisfied you were with Chris's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 13, 2023

Dealership Rating
Employee Rating

Jon Ayala is the service advisor I normally deal with, and he is extremely knowledgeable and helpful. I am a sales rep that covers a 7 state territory in the Northeast and my Civic is high mileage. I ne More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kira Bueti, Chris Grasso, Kevin Feldman, Chris Corbett, Shaun Edo , Jon Ayala, Rob Benfari, Victoria Lutek

Nov 15, 2023

Lia Honda Brewster responded

KC, thank you for sharing positive feedback on Jon! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Jon and the team have provided for you. We wish you safe travels through the holidays!

November 10, 2023

Dealership Rating
Employee Rating

I received outstanding service at this dealership. Kole Verner went out of his way to make sure my purchase of new tires provided me with the best, most economical option. More

by david.jurenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Lia Honda Brewster responded

Thank you, David! We're pleased you had a great service experience with us, and that Kole made sure your Honda was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 25, 2023

Dealership Rating
Employee Rating

Funny how my review from yesterday was removed Service advisor Cole tried up selling me on stuff I didn't need.. spoke to Service manager that went no where and GM Todd LaMay. I purchased shocks in July t More

by joecaputo93
Recommend Dealer
No

Other Employees Tagged: Kira Bueti

Nov 16, 2023

Lia Honda Brewster responded

Joe, I would like to apologize for this recent experience and the confusion in repairs needed. Our technician made a mistake, and we take accountability for that. As you know, being a long-time customer with us, this is not a normal occurrence. We truly appreciate the fact that you have continued to bring your vehicle to be serviced with us for the last few years. We take pride in being honest and making sure we get it right. I do hope you will consider all of the times we have given you great service and continue to trust us with your vehicle. Please reach out to me if I may help you further with any of this. Thank you, Kira Bueti Assistant Service Manager (845) 278-4180 ext. 210 kbueti@liacars.com

Nov 16, 2023

joecaputo93 responded

Kira you are the only trusted person there. I never had any issues with you. But you remember the struts issue and even you were befuddled. I question if i ever needed them after that. Rob and Todd wanna go on the defensive and say the car had 100xxx miles so it most likely did need them. Thats a lame answer. All i wanted was my money back and i would've felt appreciated as a customer that you guys did the right thing. But they just blew me off

October 20, 2023

Dealership Rating
Employee Rating

I cannot say enough great stuff about this dealership. The sales manager William Darnell has provided excellent sales for my family and me for many years. Regarding service, I also highly recommend workin More

by Dugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Darnell

Oct 23, 2023

Lia Honda Brewster responded

Thank you for honoring us with your patronage over the years! We're so pleased our team continues to serve you well. William and Kole are fantastic people to work with, and we're glad you agree. See you at your next appointment!

July 03, 2023

Dealership Rating
Employee Rating

John Ayala has good above and beyond as usually to explain details about my upcoming service on my Honda CRV. John is an asset to the company and hope there are more people in this world like John. Ve More

by dmayes92953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Weiss, Kira Bueti, Chris Grasso, Kevin Feldman , Jon Ayala, Rob Benfari

Jul 06, 2023

Lia Honda Brewster responded

Dennis, thanks for stopping by to share some thoughtful feedback on your trusted service advisor, Jon. We truly appreciate your business and your kind words that encourage our whole team. We hope you will continue to choose Lia Honda for all of your automotive needs!

2

Dealership Inventory (173 Vehicles)

new 2026 Honda Ridgeline car, priced at $47,745
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic car, priced at $25,890
2026 Honda Civic
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $37,145
2026 Honda Accord Hybrid
new
Radiant Red exterior
CVT
Front-wheel Drive
new 2026 Honda Pilot car, priced at $48,545
2026 Honda Pilot
new
Radiant Red Metallic II exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $41,675
2026 Honda CR-V Hybrid
new
Gray exterior
CVT
All-wheel Drive
used 2025 Honda Civic Si car, priced at $34,299
2025 Honda Civic Si
used
Platinum White Pearl exterior
Manual
Front-wheel Drive