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Kostien Jano
Kostien Jano at Subaru of Naples
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Kostien Jano

Sales & Leasing Consultant

Subaru of Naples

1410 Solana Rd
Naples, FL 34103

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Kostien Jano

May 07, 2025

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Employee Rating

Excellent service from Johnny very respectful and and helpful . Came in to see me and let know my cat would be ready soon. More

by PATRICKBAFFA10
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Service Time
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Recommend Dealer
Yes
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May 08, 2025

Subaru of Naples responded

Thank you for the great feedback, Patrick! We’re so glad to hear Johnny provided respectful and helpful service. We truly appreciate your kind words and look forward to assisting you again at Subaru of Naples!

May 07, 2025

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Great service,done in a timely manner,and my vehicle was washed and vacuumed,I am very happy with the service preformed today.Excellent!! More

by HAPPYDOG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan, Don Engel, Josselyne Martinez Martinez, Anthony Cruz, Scotty Hickman

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May 08, 2025

Subaru of Naples responded

Thank you for the fantastic feedback! We’re thrilled to hear that you were happy with the timely service and the extra touches like the car wash and vacuum. We truly appreciate your kind words and look forward to serving you again at Subaru of Naples!

May 05, 2025

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Good service. Problem solved. Helped me get new battery and discovered the battery was faulty so no charge to me or you. More

by cjsuttongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan, Don Engel, Josselyne Martinez Martinez, Anthony Cruz, Scotty Hickman

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May 05, 2025

Subaru of Naples responded

Thank you for sharing your experience! We’re so glad to hear that the issue was resolved and that we could help you with the battery. It's great to know that everything worked out smoothly. We appreciate your business and look forward to assisting you again in the future!

May 05, 2025

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Excellent service people provided information clearly and pleasantly. Pleasant waiting area and explanation of service More

by scweismd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Subaru of Naples responded

Hello, thank you for the great feedback! We're glad to hear our team provided clear and friendly service, and that you enjoyed our waiting area and service explanation. We appreciate you choosing Subaru of Naples!

May 02, 2025

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It was a pleasure doing business with Subaru of Naples. Jos the salesman was very cordial and extremely helpful. All the associates were very informative and friendly. I am so glad I came upon your store t More

by beverlenem
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Recommend Dealer
Yes
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May 03, 2025

Subaru of Naples responded

Hi, thank you so much for your kind words! We're thrilled to hear about your positive experience with Jos and our team. It's always our goal to provide excellent customer service, and we're happy to know that we met your expectations. We appreciate you choosing Subaru of Naples, and we look forward to assisting you again in the future!

May 01, 2025

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Super easy process, Kos answered all our questions. He is an asset to the Devoe team. More

by SUSIEQOK
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 02, 2025

Subaru of Naples responded

Thank you for your feedback! We're glad to hear that your experience was super easy and that Kos was able to answer all your questions. He truly is an asset to the DeVoe team, and we appreciate you recognizing his great service!

May 01, 2025

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Employee Rating

Every experience there is excellent. Service turnaround time is excellent .price is reasonable. Any questions get resolved promptly. Johnny is an excellent advisor. Cos stopped by an More

by PMICHEL96
Recommend Dealer
Yes

Other Employees Tagged: Joh

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May 02, 2025

Subaru of Naples responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences have been excellent, and we truly appreciate your loyalty. It's great to know that Johnny and Cos made such a positive impact during your visit. We’re honored to be your trusted Subaru dealership, and we look forward to continuing to provide you with exceptional service for years to come!

April 28, 2025

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Employee Rating

Always first class service. No matter who is the service writer, i receive the same quality customer service, attitude and friendly smile and welcome. It reminds how the servic More

by Smitty
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Service Time
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Recommend Dealer
Yes
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Apr 29, 2025

Subaru of Naples responded

Hi Smitty, Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently receive first-class service from Johnny and the team. Your kind words truly mean a lot to us! Looking forward to serving you again!

April 26, 2025

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Employee Rating

You all make Subaru happy. We are only in Florida 6 months and now in Delaware for 6 months. Thanks for good help with Subaru !!! More

by rodharmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan, Don Engel, Josselyne Martinez Martinez, Anthony Cruz, Scotty Hickman

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Apr 28, 2025

Subaru of Naples responded

Hi! Thank you for the kind words! We're so happy to hear that you're satisfied with the help you received for your Subaru. We appreciate you trusting us, whether you're in Florida or Delaware! Safe travels, and we look forward to assisting you again!

April 20, 2025

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Employee Rating

They were helpful getting a part for me. It was under warranty so very helpful. More

by Donna keazer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Subaru of Naples responded

Hi Donna, Thank you for your feedback! We're glad to hear that our team at Subaru of Naples was able to assist you with getting the part you needed and that it was covered under warranty. Feel free to reach out if you need anything else!

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