Originally from Pendleton, I’ve proudly called Muncie home for the past six years, where I live with my fiancé, two dogs, and cat. I’ve been in the automotive industry since 2018 and take pride in helping customers find the perfect vehicle to match their lifestyle and needs. Outside of work, I enjoy spending time with my pets, gaming, and shopping. I’m committed to providing a smooth, honest, and enjoyable car-buying experience.
Read more32 Reviews
Write a ReviewDealership Experience
1 yr, 9 mos
Industry Experience
8 yrs, 4 mos
Languages Spoken
English
32 Reviews of Kourtney Hoyd
August 04, 2026
The process of leasing my car was seamless. A giant shoutout to Lucretia (Lou) Cheek for the very professional way she handled this transaction. Lou very carefully explained each detail of my A giant shoutout to Lucretia (Lou) Cheek for the very professional way she handled this transaction. Lou very carefully explained each detail of my car, then showed the same level of professionalism handling the paperwork. I couldn't be more satisfied with how she handled all aspects of this transaction. Yes, I would recommend Buick to others and ask for Lou as your salesperson. I don't know who Kourtney Hoyd is. More
Other Employees Tagged: Lucretia Cheek
August 04, 2026
Very good dealership to purchase a vehicle. William helped us and was very patient with throughout the process. I highly recommend William to handle customer needs. William helped us and was very patient with throughout the process. I highly recommend William to handle customer needs. More
Other Employees Tagged: William Bruner II, Annie Newland
July 23, 2026
Great customer service! There was a minor paint issue with our purchase when buying. Our salesman and his boss both assured us they’d make it right when possible. We just go There was a minor paint issue with our purchase when buying. Our salesman and his boss both assured us they’d make it right when possible. We just got it back after the repairs and could not be happier with the outcome. We will always return to this dealer. Two thumbs up! More
Other Employees Tagged: William Bruner II , Painter guy for touch up / repair.
July 21, 2026
Everyone was very helpful and kind in helping me. I left very happy that day! I left very happy that day! More
Other Employees Tagged: Lucretia Cheek
July 20, 2026
I was very pleased with our salesman William Bruner was excellent. William made sure that everything was to our satisfaction. Never been treated better. excellent. William made sure that everything was to our satisfaction. Never been treated better. More
Other Employees Tagged: William Bruner II, Annie Newland
July 20, 2026
Dealership had a lot of vehicles to choose from. Salesman was very courteous and helped me test drive and do the paperwork. He was very good at getting me familiar with the car before I left! Salesman was very courteous and helped me test drive and do the paperwork. He was very good at getting me familiar with the car before I left! More
Other Employees Tagged: Jalen Lark
July 19, 2026
She was very friendly and thorough! She explained how everything would work and what I was signing as I signed. She explained how everything would work and what I was signing as I signed. More
Other Employees Tagged: William Bruner II, Annie Newland
July 13, 2026
I loved it that you guys make customer service nice and show your customers you really care!! show your customers you really care!! More
Other Employees Tagged: Gavin Smith, Annie Newland
July 13, 2026
Best dealer ship around would do business with dealership again very fast and efficent with great personal. again very fast and efficent with great personal. More
Other Employees Tagged: Jordan Pierce, Annie Newland

