Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 40

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

February 24, 2023

Dealership Rating
Employee Rating

Overall, I would highly recommend Jim Ellis to anyone looking for quality car service. The staff is top-notch, the prices are fair, and the work is always done to the highest standard. I will definitely More

by jazzseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart

Feb 27, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could provide a great experience! Thanks again for your business, and we hope to see you next visit. Take care!

February 23, 2023

Dealership Rating
Employee Rating

Great dealership with great people, would definitely recommend. When you go into service, always ask for Mark, he will get you taken care of More

by UnknownUser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Zeljka (Zee) Caradine, Todd Garman, Scott Johnson, Phil Joyce, Mark Kerkoski, Ellisa Meehan, Brandon Pond, Sam Stewart

Feb 23, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words. Take care!

February 21, 2023

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Employee Rating

I have an issue with the molding over the windows and I was told 2 months ago that this would be taken care of . It hasn’t been taken care of . Me and my company that bought this car is very disappointed i More

by billy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Michael Garrabrant, Phil Joyce, Mark Kerkoski, Tommy Wallis

Feb 21, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, we truly appreciate it. We are disappointed to hear about the experience you've described and we apologize for any inconvenience this may have caused you. I am unable to pull you up in our system, but please reach out to our team via the information below regarding your recent visit. We look forward to hearing from you. Best regards. Sam Stewart, Service Manager sams@jimellis.com

Feb 21, 2023

billy47 responded

The reason you can’t find me in the system is because no one did anything each time I made contact except tell me what I wanted to hear to get rid of me.

February 16, 2023

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Employee Rating

Always a pleasant experience. Friendly employees are very helpful. I have nothing else to add More

by thehalls1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

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Great service, friendly staff, quick response. My entire experience here was amazing! I came here from another dealership who treated me very poorly and did some shady things. I am so happy to hav More

by Brittany.shratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Michael Garrabrant, Phil Joyce, Mark Kerkoski, Sam Stewart, Tommy Wallis

Feb 15, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

Dealership Rating
Employee Rating

I took my telluride in for service. they changed my oil checked out car. It took about a hour and a half.I was pleased with the service! More

by WA4TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Michael Garrabrant

Feb 15, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 10, 2023

Dealership Rating
Employee Rating

Service was good person was understanding and listen. Well explain everything understand number was happy More

by PHILLIPSE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 03, 2023

Dealership Rating
Employee Rating

Great place! Friendly people. This isn’t even my closest dealership, I travel just for the service. More

by sebernacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Michael Garrabrant, Phil Joyce, Mark Kerkoski, Sam Stewart, Tommy Wallis

Feb 07, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and we hope to see you next visit. Take care!

February 02, 2023

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Employee Rating

Very quick and good service. The tech was knowledgeable and thorough with my concern. And they cleaned the car after they were done. More

by SPECTRE_JON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 05, 2023

Jim Ellis Kia of Kennesaw responded

Spectre_jon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to read such wonderful comments about your recent experience with us, and we hope to see you next visit. Take care!

February 01, 2023

Dealership Rating
Employee Rating

Overall, good customer service and very helpful. The only downfall would be wait time. My appointment for wheel alignment was at 7:45am and didn’t get checked out until 11:00am. More

by MAIKELYN-94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2023

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Maikelyn-94! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

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