Kris Urquhart | Page 3

Carlos Sanchez was the absolute best salesman! The helped me pick my vehicle quickly and stayed with me the whole time! He was very accommodating! Also, Blake Andrews helped us and he was super nice! me pick my vehicle quickly and stayed with me the whole time! He was very accommodating! Also, Blake Andrews helped us and he was super nice! More

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I came here to get my tire patched. They were so nice and went above and beyond to make sure everything was satisfactory. I will be back whenever any issue arises. 5 star service! went above and beyond to make sure everything was satisfactory. I will be back whenever any issue arises. 5 star service! More

by ashes7222 Verified Customer Verified Customer

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New Truck problem undiagnosed and in shop 80 days! After buying a new truck here, brought it in with fuel tank that wouldn't fill, steering that stuck in left turns, a locked up parking brake, a compa After buying a new truck here, brought it in with fuel tank that wouldn't fill, steering that stuck in left turns, a locked up parking brake, a compass that indicated South when North (so GPS was affected), Most issues fixed in FIRST MONTH, but they couldn't figure out the parking brake issue. Even the factory engineers couldn't figure out the problem. Truck sat for WEEKS in the shop with NO progress while they provided a rental mini-van for me (told them I needed a truck for my business). After two months, I had to buy another truck to work in, and filed a claim for them to repurchase my truck due to it being a lemon. One week before mediation hearing, and over 70 days in their shop, Chris Landino finally took time to get involved and he fixed the truck in a week. It took almost 80 days to fix a 2019 truck under warranty, but the mediator deemed that this was ACCEPTABLE? They refused to buy back the truck, and sales manager Kris Urquhart told me that they could only give me trade in value (a $12000 loss in less than a year). Sold the repaired truck to another dealer but lost $9000 in the process. More

by lawdog246 Verified Customer Verified Customer

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REPAIR WAS GREAT AND CUSTOMER SERVICE WAS GREAT THE WORK WAS ON TIME FREIDLY AND KNOWLEDGABLE KEEP UP THE GOOD WORK THANKS FOR ALL THE WORK WAS GREAT AND CUSTOMER SERVICE WAS GREAT THE WORK WAS ON TIME FREIDLY AND KNOWLEDGABLE KEEP UP THE GOOD WORK THANKS FOR ALL THE WORK More

by mhall15 Verified Customer Verified Customer

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What can I say this place rocks. Great staff great management great atmosphere helpful knowledgeable willing to go the extra mile. The service writers are great keeping me updated on all of my repairs management great atmosphere helpful knowledgeable willing to go the extra mile. The service writers are great keeping me updated on all of my repairs step by step. Hands down best dealerShip experience EVER !!!!! More

by goldtopcope Verified Customer Verified Customer

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Great people to work with! I will always refer my friends to the Freedom Dealership! Everyone is so polite & I just love the management team ! to the Freedom Dealership! Everyone is so polite & I just love the management team ! More

by magicfeet01 Verified Customer Verified Customer

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I came in fo an oil change & left with a slightly used truck! My 2006 Toyota Tacoma had over 263k miles on it. I was visiting with a salesman on the used car side & we started chatting about my truck & yo truck! My 2006 Toyota Tacoma had over 263k miles on it. I was visiting with a salesman on the used car side & we started chatting about my truck & you just happen to have a 2016 Toyota Tacoma on the lot, after a test drive & thinking it over, I came home with it! More

by magicfeet01 Verified Customer Verified Customer

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My service was exceptional, as it always is! Awesome job, everytime. I loved it as Hoyte dealership and hope that Freedom can continue the great service. everytime. I loved it as Hoyte dealership and hope that Freedom can continue the great service. More

by key_daniel Verified Customer Verified Customer

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The Service Department is the best I have ever seen! Clay Feagins went above and beyond to get me taken care of. A great team! This is my 5th vehicle from this dealership, I refuse to go elsewhere. Feagins went above and beyond to get me taken care of. A great team! This is my 5th vehicle from this dealership, I refuse to go elsewhere. More

by rlandino20 Verified Customer Verified Customer

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Micah , goes up and beyond he’s a great service advisor , and always takes care of me every time I’m in for service, whether it’s a simple oil change or tire rotation this gentlemen should be recognized resp and always takes care of me every time I’m in for service, whether it’s a simple oil change or tire rotation this gentlemen should be recognized respectfully More

by frederickbowen Verified Customer Verified Customer

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