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Kristie Marlin

Overview Reviews (285)

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Kristie Marlin

Service Advisor

Pete Mankins Nissan

3707 Summerhill Road
Texarkana, TX 75503

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4.9

285 Reviews

Overview Reviews (285)

Dealership Experience

13 yrs, 8 mos

4.9

285 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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285 Reviews of Kristie Marlin

November 27, 2025

Dealership Rating

Employee Rating

Been getting all of my Nissans serviced here and never had a problem, staff is always courteous and informative on my vehicles… had a problem, staff is always courteous and informative on my vehicles… More

by USSAFCAPT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shannon Huckabee

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November 23, 2025

Dealership Rating

Employee Rating

They are always very nice and are ready to do what I was there for!!! there for!!! More

by CHOLDER0206

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk

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Nov 25, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to leave a review! We're so happy to hear that our team has consistently provided excellent service and were able to meet your needs. We truly appreciate your support and hope to see you again soon!

November 19, 2025

Dealership Rating

Employee Rating

As always the staff at Pete Mankins came through for us. They got us out of there in about 45 minutes - we were very appreciative. They got us out of there in about 45 minutes - we were very appreciative. More

by CROSSTIED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2025 -

Pete Mankins Nissan responded

Thank you for your review! Our team at Pete Mankins is dedicated to providing fast and efficient service. We are glad to hear we were able to get you in and out in no time. We appreciate your business and look forward to seeing you again soon!

November 09, 2025

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Employee Rating

Employees wwere professionel, courtesy,respectful. Time consuming.fixmy problem with car at areasonable time.very friendly. Time consuming.fixmy problem with car at areasonable time.very friendly. More

by MAEEGRAY

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johnathan Webb

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Nov 12, 2025 -

Pete Mankins Nissan responded

Thank you so much for your kind words! We are thrilled to hear that our employees were professional, courteous, and respectful. We strive to provide excellent service and we are glad we were able to fix your car in a timely and friendly manner. Thank you for choosing us for your automotive needs!

November 04, 2025

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Employee Rating

Everyone was extremely helpful and professional. They explained what was needed to be done,and the cost They explained what was needed to be done,and the cost More

by CELTICLADY101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash, David Stanley, Scott Dye, Alex Alsup, Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk, Hayden White

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Nov 05, 2025 -

Pete Mankins Nissan responded

Thank you for your kind words! Our team takes pride in providing exceptional service and transparency to our customers. We're glad we could assist you. See you next time!

October 30, 2025

Dealership Rating

Employee Rating

Very professional, courteous and got the work completely before expecting. Worked well with my warranty company, Endurance. before expecting. Worked well with my warranty company, Endurance. More

by cjswan0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johnathan Webb

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Oct 30, 2025 -

Pete Mankins Nissan responded

Thank you for your kind words! We strive to provide our customers with top-notch service and are thrilled to hear that we exceeded your expectations. It was a pleasure working with you and your warranty company.

October 30, 2025

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Employee Rating

The service department is great but the sales department sucks. I drove to longiview to buy my car but I have the service department at Pete Mankins sucks. I drove to longiview to buy my car but I have the service department at Pete Mankins More

by Newholland27

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johnathan Webb

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Nov 04, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to share your feedback. We are glad to hear that you have had a great experience with our service department here at Pete Mankins. Thank you for choosing us for your service needs.

October 29, 2025

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Employee Rating

They are always prompt and easy to deal with. Everyone is nice and helpful. Thanks Everyone is nice and helpful. Thanks More

by JAN.MYERS88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 30, 2025 -

Pete Mankins Nissan responded

Thank you for your kind words! We strive to provide prompt and helpful service to all of our customers. It's our pleasure to work with you.

October 29, 2025

Dealership Rating

Employee Rating

I've never had any problems what so ever. Always a pleasant experience. See y'all in 5,000 miles. Always a pleasant experience. See y'all in 5,000 miles. More

by AC726

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johnathan Webb, Carolyn Monk

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Oct 30, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you've consistently had pleasant experiences with us. We look forward to seeing you again in 5,000 miles!

October 22, 2025

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Employee Rating

Kristi is very kind and very professional. The mechanics are also kind when they come into the office. Been getting my car serviced for years and the services are affordable and the staff ca The mechanics are also kind when they come into the office. Been getting my car serviced for years and the services are affordable and the staff cares about their customers! More

by Anthony

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johnathan Webb, Tristen Gilliam

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Oct 26, 2025 -

Pete Mankins Nissan responded

Thank you for sharing your experience, we are thrilled to hear that you have been a loyal customer for years! Our goal is to provide affordable services with exceptional customer care. We are grateful for your continued support and look forward to serving you in the future!

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