Kristie Marlin | Page 24
Service Advisor
Pete Mankins Nissan
3707 Summerhill Road
Texarkana, TX 75503
Dealership Experience
14 yrs, 1 mo
299 Reviews
Write a Review299 Reviews of Kristie Marlin
January 29, 2021
Excellent customer service. Got my vehicle in and out quickly. Kristie and Val are always very friendly as well as Ms. Carol M. Thank you! quickly. Kristie and Val are always very friendly as well as Ms. Carol M. Thank you! More
Other Employees Tagged: Carolyn Monk
January 15, 2021
Very pleased with the professionalism. Kept me updated on a regular basis and went above and beyond what I expected. This service department has improved immensely in a short period of time! on a regular basis and went above and beyond what I expected. This service department has improved immensely in a short period of time! More
Other Employees Tagged: Val?
January 14, 2021
Everything was great! Ty! Staff was friendly and helpful. I got in and out very fast. Place was clean and nice. I will come back I got in and out very fast. Place was clean and nice. I will come back More
Other Employees Tagged: Joey Garcia, Tristen Gilliam, Carolyn Monk , Misty Castle, Tyler Castle, Kentraile Collins, Jarred Matthews
January 13, 2021
I'm always greeted promptly with a smile. Kristi is always polite and immediately let's me know if the service guys find anything out of the ordinary with my car. I'm always asked first about any addit always polite and immediately let's me know if the service guys find anything out of the ordinary with my car. I'm always asked first about any additional services that may need to be performed before it is done. More
Other Employees Tagged: Joey Garcia, Tristen Gilliam, Carolyn Monk , Misty Castle, Tyler Castle, Kentraile Collins, Jarred Matthews
December 29, 2020
I have been pleased and disappointed in dealings with this dealership. I suppose everyone has problems now and again. Not following through on problems was a big thing . My new car was not properly asses this dealership. I suppose everyone has problems now and again. Not following through on problems was a big thing . My new car was not properly assessed for a problem that was there from day one! It’s took more than an exceptional amount of time to get it right . As for as the Service Department, I couldn’t be more pleased, Kristie Marlin is very knowledgeable, efficient and friendly. She is a plus for your dealership. More
December 13, 2020
Great service always and staff isVery friendly ..This is Great service always and staff is Very friendly ..This is a very Nice facility and roomy enough with COVID that you aren’t real close.. Courteous Great service always and staff is Very friendly ..This is a very Nice facility and roomy enough with COVID that you aren’t real close.. Courteous staff More
December 10, 2020
We took our vehicle in for a Recall....The service techs SHOULD NOT HAVE EVER TOUCHED anything inside our vehicle meaning Stereo, climate controls, deleting our Bluetooth options, seat settings, auto lights SHOULD NOT HAVE EVER TOUCHED anything inside our vehicle meaning Stereo, climate controls, deleting our Bluetooth options, seat settings, auto lights were turned off and so much more. Everything in our vehicle had been changed or removed and they were not even working on anything on the inside. VERY VERY VERY Disappointed in this dealership and this is why we didn't purchase our vehicle from this location. We will never take our vehicle back to this location ever again for any reason if this is they way they allow there people to operate. We are done with the Nissan Place in Texarkana. Also the mileage they put down for in was correct, but the mileage for out was incorrect the vehicle had been drove and WHY??? we took pictures of the OD when we parked at the dealership there was no need to drive the distance that was on it and you don't get that by moving a vehicle from the service area to the parking lot. We will make sure everyone we know never comes to this dealership for anything we would rather go to Bossier City that is where we purchased our Nissan from there prices were cheaper and no BS!!!! More

