Krystal Brown
Krystal Brown at EchoPark Automotive Birmingham

Krystal Brown

Experience Guide

EchoPark Automotive Birmingham

2001 Tom Williams Way
Birmingham, AL 35210

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Krystal Brown

December 21, 2025

Dealership Rating
Employee Rating

Made the car buying experience pain free. Walked in and was out the door in 30-45 mins. Over all a great experience. More

by Cwguinn03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Shea, Blake Brasher

Dec 23, 2025

EchoPark Automotive Birmingham responded

Glad to hear we were able to get you in and out the door quickly. Thank you for the review and for all the stars!

December 08, 2025

Dealership Rating
Employee Rating

My purchasing experience was absolutely awesome from start to finish because of the great personal assistance! More

by meadowswilliamsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William (Keith) Robey

Dec 08, 2025

EchoPark Automotive Birmingham responded

Thank you for your kind words. Our team works hard every day to make sure every guest receives all the information necessary to make an informed decision. Thanks again for your business and happy driving!

September 12, 2025

Dealership Rating
Employee Rating

Adept staff, Krystal was very professional and kept me abreast and informed throughout the vehicle purchasing process. We need more people in the work place of her caliber, she made it happen! 2 Thumbs More

by Bv.Reynolds
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawson very professional as well

Sep 15, 2025

EchoPark Automotive Birmingham responded

Thank you for recognizing Krystal's work. Krystal is a valued member of our team and we are proud to know that she is living up to EchoPark core values. Happy driving!

August 22, 2025

Dealership Rating
Employee Rating

We had three appointments at three different places to check 2024 Honda CR-V Hybrid. We decided to visit EchoPark first. Krystal Brown was very kind and patient. She spent more than 4 hours with us. We b More

by Kathy H Chen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2025

EchoPark Automotive Birmingham responded

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

August 11, 2025

Dealership Rating
Employee Rating

Blake and Krystal are awesome. We have purchased vehicles from each of them. They are very knowledgeable and helpful. More

by chris.reeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brasher

Aug 14, 2025

EchoPark Automotive Birmingham responded

We love to see repeat customers and to know that our Experience Guides are consistent on delivering a great experience. Thank you for the informative review.

July 29, 2025

Dealership Rating
Employee Rating

Krystal took excellent care of us! We are so happy that we went with EchoPark! Our expectations were blown out of the water driving home with a 2023 Toyota Highlander! We are so thankf More

by bduncan0394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

EchoPark Automotive Birmingham responded

A Toyota Highlander is a great SUV and we thank you for choosing EchoPark for your purchase. Exceeding expectations is our goal and are glad that Krystal delivered.

June 09, 2025

Dealership Rating
Employee Rating

They were prompt with getting someone to us and she was very knowledgeable about the car and company services. More

by rswing
Recommend Dealer
Yes

May 30, 2025

Dealership Rating
Employee Rating

Chris was an excellent help in getting my new car. He was well informed and cared about getting the right car for me. This is by far the best dealership I’ve ever been to. My wife also got her car her More

by Tristansteele47
Recommend Dealer
Yes

Other Employees Tagged: Chris

March 07, 2025

Dealership Rating
Employee Rating

Keith Robey help me purchase a super support Camaro. He was very helpful and very knowledgeable about the purchase process. Thank you very much. More

by RedRay
Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

Ms. Gloria worked with me and my mom as best as she could and after various problems she had more solutions! Adelay is never a denial! More

by Kamren
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Shea, Gloria Lee

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