Kurt Netzel

Excellent services lead by Steve. Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back More

by Lito Verified Customer Verified Customer

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This is a continuation of the previous service (you can find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioni find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioning. The previous tech (different dealership) replaced the wheel and FAILED TO DO A CHECK to see if it was functional. Antioch's' Technician AXEL, did an OBD check and found there was a short in the CLOCK SPRING. thus, along with the wheel the Clock Spring needed to be replaced too. Prior to this I had informed the previous dealer that the wheel would not heat up, there reply, "it won't heat up until the temperature is around 35 degrees". That was untrue for it worked fine during tests in the summer when I had first picked up the new 2020 Wrangler. I also have photos of the incorrect placement of the internal wiring! It would eventually have failed again due to the wiring becoming chafed. It is now working correctly and even when the temperature was in the 60's. I did go back to the previous dealership and talked about the problems and my concerns about the technician failing to do quality work. I believe he was sincerely interested in some of my concerns and suggestions. AGAIN, ANTIOCH CHRYSLER JEEP "TEAM" comes through! More

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Great experience every single time. Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! More

by josh_payes Verified Customer Verified Customer

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Excellent service advisor, very helpful. They wash my truck, came back very clean. Thanks again They wash my truck, came back very clean. Thanks again More

by JALRI7237 Verified Customer Verified Customer

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Everything I requested was done in a timely manner. Couldn’t have been more satisfied. Couldn’t have been more satisfied. More

by Dweidman Verified Customer Verified Customer

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Great dealership, friendly staff, reasonable prices, quality service, got to use a dealer car for several hours while work was done on my vehicle, etc. quality service, got to use a dealer car for several hours while work was done on my vehicle, etc. More

by hettichpj Verified Customer Verified Customer

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Better customer service, value and dependability than Palmen Motors in Kenosha. That's why I bought my Jeep in Antioch and get it serviced there rather than the dealership that's across the street from m Palmen Motors in Kenosha. That's why I bought my Jeep in Antioch and get it serviced there rather than the dealership that's across the street from me. More

by jimtek41 Verified Customer Verified Customer

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On my way home on a Sunday evening my car started smoking. I got a tow to a close friends house and Monday morning I called and explained what the problem was while I was waiting for another tow to t smoking. I got a tow to a close friends house and Monday morning I called and explained what the problem was while I was waiting for another tow to the dealership. My car arrived around 1pm on Monday. By 2pm I received a phone call letting me know I needed a new radiator, that they needed to order one and what the cost would be. By 11:20am Tuesday morning my car was fixed, cleaned and they had even replaced one of my running lights that never seemed to be very bright. Considering I had been in panic mode since Sunday night, having the assurance and calm professional demeanor of everyone there helped make what could have been a nightmare into something that was just a very minor inconvenience. I would recommend this place to anyone. Thank you for taking care of me, my Jeep and restoring my faith in wonderful, honest, service even when it's last minute. More

by marnie.mielke Verified Customer Verified Customer

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They always take very good care of you when it comes to buying or selling your cars and a great service department. buying or selling your cars and a great service department. More

by jessierpadilla Verified Customer Verified Customer

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Everything went fine! Oil change! We bring the car in every year for oil change! Oil change! We bring the car in every year for oil change! More

by manatee10 Verified Customer Verified Customer

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