Kurt Netzel

I am a mechanic since learning from my grandfather and neighbors while growing up in Kenosha WI. most were employed at AMC Kenosha. I have always been wrenching and doing so while in the USAF from 1969-19 neighbors while growing up in Kenosha WI. most were employed at AMC Kenosha. I have always been wrenching and doing so while in the USAF from 1969-1997. Then as a Harley Technician in Kenosha for another 10 years. I had an engine head gasket replaced on my 2020 wrangler from ANOTHER DEALERSHIP. I was informed that I could pick up my vehicle, but a belt tensioner was on back order. NOTE: the belt tensioner also drives the water pump to cool the engine. Yes, I understand these I'm a technician too (not cars) and have been doing so for over 60 years. The tensioner gave out after I drove it home; it screamed and then died, and I checked temp of water and shut vehicle down. I informed the dealership, and they asked for me to drive it in I said no. They sent the same Technician who worked on engine, and he tried to replace it and broke it. It was again towed to dealership. After a few days there was residue of oil on ground and drive shaft and thinking it was left over oils when it was serviced, I cleaned the engine with heavy soap suds and hot water, it did not resolve the issue. I took my Jeep to Antioch, Chrysler Doge, and within hours they informed me there were issue. The previous technician ruined the valve cover and seal, thus the leakage. They also discovered numerous bolts that were missing from oil pan, water pump housing and near tensioner. Antioch sent that dealer photos of the issues and they finally relented to have Antioch continue to fix my Wrangler. I can only imagine what has happened to other people's vehicles that technician has worked on. Along with that he had also installed a new heated steering wheel which I know doesn't work (as of 17 Sep 2025) I called dealer and there on 20 Oct 2025 and haven't heard a word from them. I will be going back to ANTIOCH CHRYSLER DODGE, for this issue TOO! More

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Great experience every single time. Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! More

by josh_payes Verified Customer Verified Customer

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Excellent service advisor, very helpful. They wash my truck, came back very clean. Thanks again They wash my truck, came back very clean. Thanks again More

by JALRI7237 Verified Customer Verified Customer

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Everything I requested was done in a timely manner. Couldn’t have been more satisfied. Couldn’t have been more satisfied. More

by Dweidman Verified Customer Verified Customer

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Great dealership, friendly staff, reasonable prices, quality service, got to use a dealer car for several hours while work was done on my vehicle, etc. quality service, got to use a dealer car for several hours while work was done on my vehicle, etc. More

by hettichpj Verified Customer Verified Customer

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Better customer service, value and dependability than Palmen Motors in Kenosha. That's why I bought my Jeep in Antioch and get it serviced there rather than the dealership that's across the street from m Palmen Motors in Kenosha. That's why I bought my Jeep in Antioch and get it serviced there rather than the dealership that's across the street from me. More

by jimtek41 Verified Customer Verified Customer

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On my way home on a Sunday evening my car started smoking. I got a tow to a close friends house and Monday morning I called and explained what the problem was while I was waiting for another tow to t smoking. I got a tow to a close friends house and Monday morning I called and explained what the problem was while I was waiting for another tow to the dealership. My car arrived around 1pm on Monday. By 2pm I received a phone call letting me know I needed a new radiator, that they needed to order one and what the cost would be. By 11:20am Tuesday morning my car was fixed, cleaned and they had even replaced one of my running lights that never seemed to be very bright. Considering I had been in panic mode since Sunday night, having the assurance and calm professional demeanor of everyone there helped make what could have been a nightmare into something that was just a very minor inconvenience. I would recommend this place to anyone. Thank you for taking care of me, my Jeep and restoring my faith in wonderful, honest, service even when it's last minute. More

by marnie.mielke Verified Customer Verified Customer

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They always take very good care of you when it comes to buying or selling your cars and a great service department. buying or selling your cars and a great service department. More

by jessierpadilla Verified Customer Verified Customer

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Everything went fine! Oil change! We bring the car in every year for oil change! Oil change! We bring the car in every year for oil change! More

by manatee10 Verified Customer Verified Customer

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Kurt and everybody were extremely friendly and helpful with my issue. I also greatly appreciate that transport was provided to pick up my Jeep when it was ready. Thank you! with my issue. I also greatly appreciate that transport was provided to pick up my Jeep when it was ready. Thank you! More

by bgallagh1074 Verified Customer Verified Customer

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