Kyi Ambrose

Great service in a time of need I had to have it done in 3 days . It was completed in less then 2 in 3 days . It was completed in less then 2 More

Report | Print

Kyi at Castle Rock Chevy delivered an absolutely top tier vehicle buying experience. I’ve dealt with a lot of dealerships and salespeople over the years, and very few operate with the level of professionalis vehicle buying experience. I’ve dealt with a lot of dealerships and salespeople over the years, and very few operate with the level of professionalism, honesty, and customer service that he does. He was extremely knowledgeable about the truck, transparent throughout the process, and never once made me feel pressured. What impressed me most was how much effort he put into making sure everything was right. He stayed in communication, handled issues quickly, answered every question thoroughly, and genuinely cared about making the experience a positive one instead of just making a sale. That kind of customer service is rare in today’s market. Kyi represents exactly what a dealership should want in a salesman. If you’re shopping at Castle Rock Chevy and want someone trustworthy, hardworking, and easy to work with, ask for him specifically. He earned my business and my recommendation without hesitation. More

Report | Print

This dealership sells vehicles that do not pass emissions. Spent 20 grand and had to get it fixed before I could register it. It failed emissions in Denver. emissions. Spent 20 grand and had to get it fixed before I could register it. It failed emissions in Denver. More

by EMMANEDJOIKADHP Verified Customer Verified Customer

Report | Print

Ed in the service department treated me with kindness and respect the minute I walked in for 4 new tires on my truck. Ed recommended an alignment because one has never been done, I was in and out within 2 ho respect the minute I walked in for 4 new tires on my truck. Ed recommended an alignment because one has never been done, I was in and out within 2 hours and my truck ride like a dream, Everyone in the service was extremely nice and treated like I was the only customer there. The service waiting area was very clean and comfortable. Being treated like family will earn my respect and future business. Great job Caste Rock Chevrolet GMC. More

by AWILLIAMS432 Verified Customer Verified Customer

Report | Print

Always friendly and fast. I appreciate the quality and care my vehicle receives at Castle Rock Chevrolet GMC. I appreciate the quality and care my vehicle receives at Castle Rock Chevrolet GMC. More

by jthanak Verified Customer Verified Customer

Report | Print

Castle Rock is amazing Dealership great customer service and service they help me find the perfect truck thank you and service they help me find the perfect truck thank you More

by viptravellux Verified Customer Verified Customer

Report | Print

Star & Sam were 5 star amazing! Thank you for a wonderful experience with buying my son’s truck! Thank you for a wonderful experience with buying my son’s truck! More

by Amy Verified Customer Verified Customer

Report | Print

Wasn't going to buy a car but the salesman, Kyi, was great and we worked together to get it done. great and we worked together to get it done. More

by adam.greco Verified Customer Verified Customer

Report | Print

Castle Rock GM has been amazing at helping us navigate a difficult situation. They definitely went above and beyond to help get things taken care of. Both the sales team and the service team jumped into act difficult situation. They definitely went above and beyond to help get things taken care of. Both the sales team and the service team jumped into action when we needed them. I highly recommend this dealership group to everyone I talk to. More

by joe.constantine113 Verified Customer Verified Customer

Report | Print

Great customer service and easy process from start to finish. My new car is freaking awesome! finish. My new car is freaking awesome! More

by sshultz105 Verified Customer Verified Customer

Report | Print