Kyle Brown | Page 2

Buyer beware. The owner (Kyle) of this establishment is dishonest! We purchased a 2016 Dodge Ram on 2/16. The advertisement stated the truck was equipped with a The owner (Kyle) of this establishment is dishonest! We purchased a 2016 Dodge Ram on 2/16. The advertisement stated the truck was equipped with a “20k direct mount 5th wheel hitch allowing for heavy duty towing capabilities,” and noted the hitch cost $1,075 After test driving the truck and agreeing on a price, my husband checked under the bed cover and found there was no hitch installed. When he asked about it, he was initially told the hitch was not included. After referencing the advertisement, staff stated that an employee had taken the hitch home and would return it on Thursday. We were asked to come back to pick up both the hitch and the registration. On 2/19, my husband returned. He was presented with a hitch that did not fit the truck and was not a direct mount hitch as advertised. There was another hitch nearby that appeared compatible, but he was told that was not the one they were authorized to provide. After contacting the owner, he was informed that only the smaller hitch would be offered. My husband declined because it would not fit the truck and was not what was advertised. He was then offered $200 instead of the hitch, which he declined. We believe the advertised equipment should be honored as represented in the listing. Buyers should carefully review all advertised features and confirm they ate getting what they are paying for. More

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