Kyle Gunter | Page 2

I was able to schedule my appointment same day. (530 on a Friday.) They completed quickly. (530 on a Friday.) They completed quickly. More

by antraerae2 Verified Customer Verified Customer

Report | Print

The staff were professional and attentive to the vehicle service needed. The lounge was well stocked with coffee, bottled water and snacks. service needed. The lounge was well stocked with coffee, bottled water and snacks. More

by ENGINEMAN1185 Verified Customer Verified Customer

Report | Print

The service department is prompt to tend to customers. I appreciate the fast, reliable, affordable, good customer service I appreciate the fast, reliable, affordable, good customer service More

by Josephsagastume Verified Customer Verified Customer

Report | Print

I was under the assumption that my first oil change would be free, but wasn’t. Not happy about it and haven’t heard an explanation from my sales person or anyone else. be free, but wasn’t. Not happy about it and haven’t heard an explanation from my sales person or anyone else. More

by DLOYDDIXSON Verified Customer Verified Customer

Report | Print

I had to bring my 2022 RAM 2500 back in after getting an oil change. Turns out they failed to properly tighten the oil filter and it leaked oil in my garage and oil was in various areas on my undercarriage oil change. Turns out they failed to properly tighten the oil filter and it leaked oil in my garage and oil was in various areas on my undercarriage after driving with the leak, They did do another oil change for free and were supposed to clean up where the oil had leaked. They did not do so. I cleaned it myself as best I could when I got home. Kyle was informative and helpful but the mechanic did not do what he was supposed to do. I would have a difficult time recommending this service dept. This is the 2nd time I've had issues with the service dept. In both cases it was the mechanic and work performed, not the individuals I dealt with when brining in my vehicle More

by BRAD_LIPSCOMB Verified Customer Verified Customer

Report | Print

Clear and concise explanation of recall repair procedures from Mr. Gunter. A very respectful and professional young man who strived to meet our needs in relation to having our factory recall repaired. 2 pa from Mr. Gunter. A very respectful and professional young man who strived to meet our needs in relation to having our factory recall repaired. 2 parts were necessary for repair of recall. Kyle coordinated our bringing the Van into the Service shop so only one trip was necessary to complete the 2 recall repairs. He initiated fone Cals with great communication and good listening skills. We appreciate Don Davis's assigning our recalls to Kyle as the whole process has been smoothly handled. More

by Judith Tacquet Bracho Verified Customer Verified Customer

Report | Print

Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More

by PARTEE.ADAM Verified Customer Verified Customer

Report | Print

Dealership was nice and clean, and the employees were very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service More

by agzzag357 Verified Customer Verified Customer

Report | Print

Service was fast and Kyle was very friendly. Pick up was a little rough because Kyle was at lunch but they could t find my keys. Pick up was a little rough because Kyle was at lunch but they could t find my keys. More

by lasifford211 Verified Customer Verified Customer

Report | Print