Kyle Klase

My experience with Kyle Klase was great from the get-go. I reached out late one night to inquire about a specific vehicle, and the next morning, Kyle responded with a short video, in which he introduced him I reached out late one night to inquire about a specific vehicle, and the next morning, Kyle responded with a short video, in which he introduced himself and showed me the details of the specific vehicle I was interested in. I drove up from Bloomington that afternoon, and the Camry was waiting for me to take it for a test drive. I saw another Camry on the lot that I felt was more what I was looking for, and I ultimately decided to go with that car. I'm VERY happy with my choice, and really love driving my new AWD Camry XSE. Kyle was knowledgeable about Toyotas and explained the features in a clear, straightforward way. I could tell that he was particularly busy that day with a few other customers, but he was attentive and was a pleasure to work with. I had a few less-than-ideal experiences with other Toyota dealerships in the area, so it was a relief to work with someone who knew what they were doing and valued my business. I only have two cons: I am pretty certain I paid a bit more than I should have for the vehicle, when looking at the sticker price versus the "sale" price, and a VSPP discount that I was expecting to get due to my brother being a Toyota employee. It all seems intentionally confusing, though that kind of stuff can be to me anyway, but I digress. I went alone and admittedly sometimes have my blinders on when I find something that I want. I probably should have asked a few more questions to better understand why I paid what I did, but that is not Kyle's or Ed Martin Toyota's fault. AND, I was given almost nothing for my trade, which is to be expected if you trade a very used 2012 car at a dealership, so that is nothing against Kyle. The only other slight peeve was that because of waiting for him to deal with other customers/phone calls/him forgetting to transfer my license plate, it kind of delayed things a bit, and I left the parking lot in my brand new car right at the start of rush hour. It was terrible timing and was not fun trying to drive in bumper-to-bumper traffic in a car I wasn't yet familiar with. In his defense, I could've arrived earlier than 1:00 p.m. if traffic had been a big concern to me. I still give him five stars, and I don't want those minor negatives to deter anyone, but I also want to keep it real. Go to Ed Martin for their huge selection of vehicles and friendly sales staff, and ask for Kyle Klase! More

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This was one of the most pleasant car purchases I have ever encountered. Kyle (the Sales & Leasing Consultant I made contact with) was very friendly and highly professional. He kept me up to date as the v ever encountered. Kyle (the Sales & Leasing Consultant I made contact with) was very friendly and highly professional. He kept me up to date as the vehicle I wanted was located and transported to the dealership. Then, during the walkthrough with the vehicle, he was very informative regarding the various features of the car. And James (the Finance Manager who handled my purchase) was exceptional. He carefully explained the various purchase options available to me and stepped me through the process with ease. I highly recommend this dealership! More

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Had a overall great experience, the salesman Kyle Klase was very helpful and professional definitely a great place to buy a vehicle! was very helpful and professional definitely a great place to buy a vehicle! More

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Nice job Kyle. Keep up the good work. I look forward to doing business with you again. Keep up the good work. I look forward to doing business with you again. More

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Kyle was so helpful and patient and answered all of our questions! Very knowledgable and kind. Highly recommend! questions! Very knowledgable and kind. Highly recommend! More

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Kyle was extremely helpful and very informative! I will be sure to buy my next vehicle from him! I will be sure to buy my next vehicle from him! More

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The dealership was very good , the staff was excellent . Everyone was so friendly and helpful . They very definitely worked hard with us to get where we needed to be , and they did get there! My salesman, Everyone was so friendly and helpful . They very definitely worked hard with us to get where we needed to be , and they did get there! My salesman, Kyle, was very helpful, very patient , and so thoughtful . I would highly Recommend him . Also the gentleman who did the finance part of it was so good . Very knowledgeable and personable. And the gentleman who delivered my new car to me the next day, couldn’t have been more outgoing or polite . He genuinely Was happy to deliver my beautiful, new car . And he shook my hand and thanked me for my business . It was a pleasure doing business with them . I will continue to do business with them More

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They are great group ladies and gentlemen. They care about making customers happy .sales teem are 10 out 10 .finance teem are 10 ou 10 .mangameant are some of the best around they are iver al They care about making customers happy .sales teem are 10 out 10 .finance teem are 10 ou 10 .mangameant are some of the best around they are iver alm gd team More

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I worked with Kyle Klase on finding a late model SUV within specific preferences and costs. He kept me up on all the cars in the Ed Martin family of dealers until I found a couple that met my criteria. within specific preferences and costs. He kept me up on all the cars in the Ed Martin family of dealers until I found a couple that met my criteria. He was knowledgeable on all aspects of both cars and answered all of my questions readily Then I test drove both, chose one, and purchased it. He made the sale process as quick and painless as possible, considering the amount of time it takes at any dealership. I would definitely buy from Ed Martin again and Kyle in particular. Did I mention that they had Starbucks coffee while you wait? More

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We felt welcomed the moment we walked in. Kyle greeted us with a smile. Thanks Kyle greeted us with a smile. Thanks More

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