Kyle Owens
Kyle Owens at Preferred Auto Illinois Road

Kyle Owens

General Sales Manager

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

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4.5
6 Reviews

Dealership Experience

15 yrs, 7 mos

Industry Experience

17 yrs, 9 mos

4.5

6 Reviews

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6 Reviews of Kyle Owens

April 08, 2026

Dealership Rating
Employee Rating

We had the pleasure of working with Mike Fuentes for the purchase of our new Tahoe and could not be more pleased! He, along with the Preferred Auto team, made the experience seamless and enjoyable. We highl More

by lindsaydmichael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Michael Fuentes

March 18, 2026

Dealership Rating
Employee Rating

Darrell and Kyle were super awesome and got us to our price range! So excited to be leaving with our Kia Telluria! More

by Sbeitler96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Sanchez

March 11, 2026

Dealership Rating
Employee Rating

Working with Darrell and the Preferred Auto team was great. Everyone was very informative and helpful. I would refer friends and family to shop for their next car at Preferred Auto. More

by MSeiler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

MSeiler responded

I would refer friends and family to shop for their next car at Preferred Auto

June 08, 2025

Dealership Rating
Employee Rating

Run Run Run don’t even hesitate … Preferred Auto Group will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t More

by S Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 09, 2025

Preferred Auto Illinois Road responded

I am so sorry that you feel this way. I believe that Preferred Automotive has gone above and beyond to try to help you resolve your issue. We only collect the state sales tax based on what the IRS tells us per their website. We have no control over the State of Arkansas or them charging you again for the sales tax because that is where you registered the vehicle. We have tried several times and spent hours on the phone with the state, trying to get you your money back. 99% of the vehicles we sell are to customers who register their vehicles in the State of Indiana, and the other 1% are in the surrounding states. On average we sell less than 5 vehicles annually throughout the rest of United States. I don't feel you should be frustrated or upset with Preferred Automotive, but the State of Indiana, who is refusing to give your money back or the State of Arkansas who charged you sales tax again.

Jun 12, 2025

S Drew responded

You collected as required by the state of IN….but your dealership told me I had to pay now, but I could get the sales tax back from IN since I was not registering there. That sir was a lie…& if you didn’t know your dealership shouldn’t have told me that. I guess that’s on me…but my review is not a lie!

April 02, 2025

Dealership Rating
Employee Rating

I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner e More

by schartzell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 14, 2025

Dealership Rating
Employee Rating

Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!! More

by noragrablovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Michael Fuentes

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