LASHONDA DOWDELL

I had an outstanding experience purchasing my 2025 Ford F-150 King Ranch at Toyota of Montgomery. Felix was fantastic to work with from the beginning. He was professional, patient, knowledgeable, and never F-150 King Ranch at Toyota of Montgomery. Felix was fantastic to work with from the beginning. He was professional, patient, knowledgeable, and never made me feel pressured. He took the time to answer my questions, stayed in touch throughout the process, and continued to help even after the sale. What impressed me most was that this wasn’t just one great salesperson, it was a great team. Shon, Melissa, Uriah, and everyone else I interacted with were welcoming, responsive, and genuinely focused on making sure everything went smoothly. Whether it was answering questions, coordinating details, or helping with the paperwork, everyone worked together to make the experience easy. Even after I drove off the lot, the team continued to help with follow up items, which says a lot about how they treat their customers. That kind of service builds trust and is the reason I’ll be happy to recommend Toyota of Montgomery to friends and family. Thank you to Felix, Shon, Melissa, Uriah, and the entire Toyota of Montgomery team for making what is usually a stressful purchase into an enjoyable experience. I truly appreciate the professionalism, teamwork, and customer service. I look forward to doing business with Toyota of Montgomery again in the future. More

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Absolutely the BEST car buying experience I have ever had. Spoke with Jeremy, the GM, on the phone and he actually emailed me the quote. Only problem was that I'm about 3.5 hrs away from the dealership. had. Spoke with Jeremy, the GM, on the phone and he actually emailed me the quote. Only problem was that I'm about 3.5 hrs away from the dealership. I got smart and decided to give the local dealers a chance. They either wouldn't touch the deal or tried to say that Jeremy was lying. I decided to make the drive and SO GLAD I DID. Shon the saleswoman was great and showed me everything about the car, Marcus, the finance guy, was great and didn't try to waste my time...Honestly, it was the most professional dealership I've ever been to. Will I buy here again ..YES. Will I send my family...YES. Wife loves her 2026 Camry XLE. More

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Lashonda Dowdell and Sara Compton were among the greatest employees that we have ever had the pleasure of working with they are very knowledgeable and patient very helpful people it was a very pleasant exper employees that we have ever had the pleasure of working with they are very knowledgeable and patient very helpful people it was a very pleasant experience working with them and because of their hard work and dedication we will purchase another vehicle from Montgomery Toyota More

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I recently purchased a vehicle from Toyota, and I had such a great experience working with Shon! From start to finish, she was professional, knowledgeable, and genuinely helpful. She took the time to ans such a great experience working with Shon! From start to finish, she was professional, knowledgeable, and genuinely helpful. She took the time to answer all of my questions, made sure I felt comfortable with my decision, and never made me feel pressured. Shon made the entire process smooth and stress free, which I truly appreciated. If you’re looking for someone who is patient, honest, and truly cares about her customers, I highly recommend asking for Shon. I love my new vehicle and couldn’t be happier with my experience! More

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Top-tier service! I was out of town and Shon Dowell handled everything smoothly from start to finish. She went above and beyond to make sure I was comfortable and sati I was out of town and Shon Dowell handled everything smoothly from start to finish. She went above and beyond to make sure I was comfortable and satisfied. Couldn’t have asked for a better experience! Highly recommend! More

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Shopped at three different dealers and got best deal from Toyota of Montgomery - Lashonda was professional and showed us every Grand Highlander on the lot -I highly recommend her if you go to Toyota of Mont Toyota of Montgomery - Lashonda was professional and showed us every Grand Highlander on the lot -I highly recommend her if you go to Toyota of Montgomery ! More

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Shon was the most amazing salesperson I have ever worked with. Daniel and Ryan were great too. They got me a car I love at the best price they could, while never pressuring me or making me feel like they wa with. Daniel and Ryan were great too. They got me a car I love at the best price they could, while never pressuring me or making me feel like they wanted to get me out of the door. All of them explained everything to us in detail, making sure we understood why and how everything was happening throughout the process. I never knew buying a car could be so easy and comfortable. More

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BEWARE OF PURCHASING A USED VEHICLE FOR THIS BUSINESS! 1 We purchased a Tacoma at this business. Was assured it went thru multi point inspections. It burned 3 qts of oil in the first 1000 miles. They sell 1 We purchased a Tacoma at this business. Was assured it went thru multi point inspections. It burned 3 qts of oil in the first 1000 miles. They sell junk simple as that. STAY AWAY More

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Everyone was courteous and answered all our questions. The buying process did not take long but I wish they would have all cars of one type clustered together instead of spread out all over the lot. It ma The buying process did not take long but I wish they would have all cars of one type clustered together instead of spread out all over the lot. It makes it harder to compare the different colors, interiors etc. Lashonda was very helpful. More

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This was the best experience I had in a long time while waiting for an oil change. He was respectful and the time he gave me was on point for my service to be completed. He kept me updated and also was ver waiting for an oil change. He was respectful and the time he gave me was on point for my service to be completed. He kept me updated and also was very understanding of my concerns. Thanks More

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