Lacye Laning
Lacye Laning at Northside Honda

Lacye Laning

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Lacye Laning

July 12, 2026

Dealership Rating
Employee Rating

Lacye is absolutely amazing because she has gone above and beyond for me and my car many times. Everytime I have an issue she responds quickly and efficiently. More

by parrajr.sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Northside Honda responded

Thank you for your feedback. We're glad our team has been helpful with your car needs. We appreciate you choosing Northside Honda.

June 23, 2026

Dealership Rating
Employee Rating

I took my car in last week because of an alarm indicator light that was coming on intermittently. The technician could not find a reason so we went on a ride for 20-30 minutes and nothing happened. I real More

by andivald
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alexa Olivo , I don’t remember the name of the technician who worked on my car.

May 19, 2026

Dealership Rating
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Layci handled my service appointment. Smooth process. Also advised about major upcoming service interval for timing belt for planning. More

by Granthuguenin
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2026

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I’ve been working with Lacye at Northside Honda for about the last two years, and I absolutely love her. Her customer service is consistently top-tier—she’s kind, attentive, and genuinely cares about her cus More

by Jessmejane
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2026

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Always very friendly and ready to assist their customers especially, Layce Laning who’s helped me in the past. Thank you! More

by vortiz_19
Service Price Transparency
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Recommend Dealer
Yes

April 04, 2026

Dealership Rating
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Lacey took my call, booked my appointment, and provided excellent customer service during my two subsequent visits. I've never been disappointed by anyone in this terrific service department. More

by Howard Feinberg
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2026

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Lacy was great. We will call her if we need more service. Thank you very much More

by riosj3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Northside Honda responded

We appreciate your kind words about our team at Northside Honda. We're here whenever you need us. Thank you for choosing Northside Honda.

February 06, 2026

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Employee Rating

The service center was professional, efficient, timely with good communication throughout the process and excellent care for my vehicle More

by hsp
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Northside Honda responded

Thank you for sharing your experience with our service center at Northside Honda. We appreciate your recognition of our professionalism and communication. Your vehicle's care is important to us.

February 05, 2026

Dealership Rating
Employee Rating

Always willing and quite able to provide excellent customer servie and quality on my Fit. More

by inspectit
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexa Olivo

Feb 05, 2026

Northside Honda responded

We appreciate your comments about the customer service and quality on your Fit. Thank you for choosing Northside Honda.

December 05, 2025

Dealership Rating
Employee Rating

Worked with Lacey for the first time. Great experience. So kind and helpful. Very knowledgeable. More

by millie7470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hannawi

Dec 06, 2025

Northside Honda responded

We appreciate your feedback about your experience with our team at Northside Honda. We're glad you found the service helpful and informative. Thank you for choosing us.

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