Lacye Laning

Layci handled my service appointment. Smooth process. Also advised about major upcoming service interval for timing belt for planning. Smooth process. Also advised about major upcoming service interval for timing belt for planning. More

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I’ve been working with Lacye at Northside Honda for about the last two years, and I absolutely love her. Her customer service is consistently top-tier—she’s kind, attentive, and genuinely cares about her cus the last two years, and I absolutely love her. Her customer service is consistently top-tier—she’s kind, attentive, and genuinely cares about her customers. You can tell she takes pride in what she does, and it shows in every interaction. Honestly, she’s the kind of person who makes you want to keep coming back. She definitely deserves a raise! More

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Always very friendly and ready to assist their customers especially, Layce Laning who’s helped me in the past. Thank you! especially, Layce Laning who’s helped me in the past. Thank you! More

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Lacey took my call, booked my appointment, and provided excellent customer service during my two subsequent visits. I've never been disappointed by anyone in this terrific service department. excellent customer service during my two subsequent visits. I've never been disappointed by anyone in this terrific service department. More

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Lacy was great. We will call her if we need more service. Thank you very much We will call her if we need more service. Thank you very much More

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The service center was professional, efficient, timely with good communication throughout the process and excellent care for my vehicle with good communication throughout the process and excellent care for my vehicle More

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Always willing and quite able to provide excellent customer servie and quality on my Fit. customer servie and quality on my Fit. More

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Worked with Lacey for the first time. Great experience. So kind and helpful. Very knowledgeable. Great experience. So kind and helpful. Very knowledgeable. More

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Kind, knowledgeable, prompt, courteous, made me feel welcomed and cared about. Seemed to know what she was talking about. welcomed and cared about. Seemed to know what she was talking about. More

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2015 Honda Odyessy in forP300,P301,P302 codes. This issue was covered under Honda warranty extension. Technician inspected vehicle and suggested some other work that it needed. Timing belt, suspen This issue was covered under Honda warranty extension. Technician inspected vehicle and suggested some other work that it needed. Timing belt, suspension issues, front brakes, etc. Had everything done along with the warrany work. Everyone was friendly and communicated with me thoughout the service process. As they were going to have it for more than a week, I was offered a loaner. I did not need it, but I did appreciate the offer. Its been a couple of decades since a dealership offered a loaner. My experience with Northside was A+++. More

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