Lacye Laning

I have been taking my car to this dealership for years and I have always been satisfied with the service. My service advisor, Lacy Laning tries to get me a good price for repairs and replacement parts, w and I have always been satisfied with the service. My service advisor, Lacy Laning tries to get me a good price for repairs and replacement parts, which is always appreciated! More

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Very Customer Focused. My service advisor, Layce L., is very efficient and attentive. I’ve also been pleased with the service turnaround time and quality. My service advisor, Layce L., is very efficient and attentive. I’ve also been pleased with the service turnaround time and quality. More

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Lacie is great. Very helpful and on point. Great customer rep who puts the customer first. Very helpful and on point. Great customer rep who puts the customer first. More

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Layce always takes good care of me and this time my car needed more than an oil change and had to be left at the shop for a part to arrive. Layce had me set up with a rental right away to use until my car needed more than an oil change and had to be left at the shop for a part to arrive. Layce had me set up with a rental right away to use until my car was ready. Very friendly and very knowledgeable. Thanks Layce! More

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Lacye is absolutely amazing because she has gone above and beyond for me and my car many times. Everytime I have an issue she responds quickly and efficiently. and beyond for me and my car many times. Everytime I have an issue she responds quickly and efficiently. More

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I took my car in last week because of an alarm indicator light that was coming on intermittently. The technician could not find a reason so we went on a ride for 20-30 minutes and nothing happened. I real light that was coming on intermittently. The technician could not find a reason so we went on a ride for 20-30 minutes and nothing happened. I really appreciated the fact that he wanted to find the problem and was not trying to move on. I also asked that my new iPhone e synced with my car because I hadn’t been able to make it happen. The two young ladies in the front tried and it wouldn’t sync. One of them went on line and found that my phone and car are not compatible YET. I appreciated the fact that they tried, then researched and found the reason. Thank you all for being a thoughtful and caring group of people. More

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Layci handled my service appointment. Smooth process. Also advised about major upcoming service interval for timing belt for planning. Smooth process. Also advised about major upcoming service interval for timing belt for planning. More

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I’ve been working with Lacye at Northside Honda for about the last two years, and I absolutely love her. Her customer service is consistently top-tier—she’s kind, attentive, and genuinely cares about her cus the last two years, and I absolutely love her. Her customer service is consistently top-tier—she’s kind, attentive, and genuinely cares about her customers. You can tell she takes pride in what she does, and it shows in every interaction. Honestly, she’s the kind of person who makes you want to keep coming back. She definitely deserves a raise! More

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Always very friendly and ready to assist their customers especially, Layce Laning who’s helped me in the past. Thank you! especially, Layce Laning who’s helped me in the past. Thank you! More

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Lacey took my call, booked my appointment, and provided excellent customer service during my two subsequent visits. I've never been disappointed by anyone in this terrific service department. excellent customer service during my two subsequent visits. I've never been disappointed by anyone in this terrific service department. More

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