Lance McHenry
Lance McHenry at Mercedes-Benz of Oklahoma City

Lance McHenry | Page 2

Service Advisor

Mercedes-Benz of Oklahoma City

14240 Broadway Extension
Edmond, OK 73103

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60 Reviews

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60 Reviews

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60 Reviews of Lance McHenry

December 21, 2019

Dealership Rating
Employee Rating

Lance McHenry is the best service department representative I have experienced since I bought my first Mercedes in 2005. There is also a knowledgeable sales staff and those with proper authority More

by Jomortok
Recommend Dealer
Yes

Other Employees Tagged: Jeff Trebbien, Bryon Hudgins , Todd Bondy, Branden Fuller, Gunnar Poe, Gabriel Sahrmann

Dec 23, 2019

Mercedes-Benz of Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. Please let us know if there is anything else we can do to help.

December 15, 2019

Dealership Rating
Employee Rating

If you are asking about the visit to our home to set the garage door openers on our new car, it went just fine. He is very knowledgeable on that feature as well as all of the car’s other features. More

by Jomortok
Recommend Dealer
Yes

Other Employees Tagged: Jeff Trebbien , Todd Bondy, Gabriel Sahrmann

Dec 23, 2019

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

November 19, 2019

Dealership Rating
Employee Rating

From the time I arrived the team worked my issues and found the problem. Service was done in a very timely manager and I was informed of what they were doing to repair it..The entire event was great. More

by Willie T
Recommend Dealer
Yes

Other Employees Tagged: Nick Bankston

Nov 25, 2019

Mercedes-Benz of Oklahoma City responded

We appreciate your kind words! Our team is happy to help.

November 06, 2019

Dealership Rating
Employee Rating

Mercedes-Benz service is the best!!! Service is timely and my car runs great. The service department checks my car for problems I may not be aware of as well. More

by T Ward
Recommend Dealer
Yes

Other Employees Tagged: Dann Welch

Nov 07, 2019

Mercedes-Benz of Oklahoma City responded

Thank you for your kind words, we are happy our team is able to help. Please let us know if there is anything else we can do to help.

November 05, 2019

Dealership Rating
Employee Rating

The staff at Mercedez Benz of Oklahoma are all GREAT. They make me feel like a member of the family. Especially Lance..Love you everyone, you all play such an important part. Great team. More

by Clara Starr
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bratcher

Nov 07, 2019

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! Thanks so much for the kind words.

October 28, 2019

Dealership Rating
Employee Rating

Mercedes Benz Service I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be More

by petroplanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are glad our team has been bale to help, please let us know if there is anything else we can do.

September 24, 2019

Dealership Rating
Employee Rating

FACTORY RECALL SERVICE. RECALL SERVICE ON 2011 ML350. COMPLETED WHILE I WAITED, APPROXIMATLEY 30 MINUTES THEY EVEN WASHED THE VEHICLE AND I WAS ON MY WAY. ALL PERSONNEL V More

by bulo ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryon Hudgins, Michael Challis

Sep 24, 2019

Mercedes-Benz of Oklahoma City responded

We are so glad our team was able to help! Thanks for sharing your experience.

August 21, 2019

Dealership Rating
Employee Rating

Purchased a 20/20 GLE . Continued problems with garage door I rated this dealership high because I expect to have my problem fixed and I have been assured they will do what they need to do. More

by My little car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryon Hudgins , Kevin Bratcher, Branden Fuller

Aug 21, 2019

Mercedes-Benz of Oklahoma City responded

Thank you for your positive review! We are happy to be able to help.

August 18, 2019

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Employee Rating

I came in without an appointment on a Friday afternoon And Bryon personally solved my tire pressure issue. Lance then arranged to have my car washed and I checked in with Ron and soon was on my way. More

by MBOKClongtimecustomerandMBfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron White, Bryon Hudgins

Aug 19, 2019

Mercedes-Benz of Oklahoma City responded

We are glad our team was able to help! Please reach out if there is anything else we can do to help.

August 16, 2019

Dealership Rating
Employee Rating

Wonderful Folk! Lance is not only a consummate well-informed professional, but a well-rounded, wonderful nishnabe! (person) A shout out to Carl & Kyle who drove me to More

by BradThang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sydnee Smith, Carl, Kyle, Tammi

Aug 19, 2019

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words and are glad our team could help. Let us know if there is anything else we can do!

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