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Lance McIntosh
Lance McIntosh at Starling Buick GMC Stuart

Lance McIntosh

Service Advisor

Starling Buick GMC Stuart

2445 SE Federal Hwy
Stuart, FL 34994

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Lance McIntosh

August 25, 2025

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Employee Rating

Dealership is good, GM though could help out more when thier product has issues off the assembly line More

by andrew
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gaitan

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Aug 25, 2025

Starling Buick GMC Stuart responded

Thank you for your business and for taking the time to review us. We'll be sure to share your feedback with our crew. Thank you, Andrew. JC Prats General Manager Starling Buick GMC Stuart

August 09, 2025

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Employee Rating

The recall was complete mess , no updates , empty promises, recked our vehicle while in the possession. Of the dealership Not many options for trade in. More

by STEVEFRONTERAROOFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Egan

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Aug 13, 2025

Starling Buick GMC Stuart responded

Thank you, Steve, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. JC Prats General Manager Starling Buick GMC Stuart

August 04, 2025

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Employee Rating

Great customer support, really worked hard to correct my issues. I would definitely recommend Starling to anyone. More

by NO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Benjamin

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Aug 04, 2025

Starling Buick GMC Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! JC Prats General Manager Starling Buick GMC Stuart

August 01, 2025

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Employee Rating

Always available, will Mike Cerranti, always professional, made the trip worth it, looking forward to continue with Lance. More

by carlosayala38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Starling Buick GMC Stuart responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! JC Prats General Manager Starling Buick GMC Stuart

July 30, 2025

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Employee Rating

Lance is an asset to your dealership. He was kind informative and professional at all times. I dealt with other service managers before who do not stand up to him. I will always ask for More

by beatriztorrente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Starling Buick GMC Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! JC Prats General Manager Starling Buick GMC Stuart

July 23, 2025

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Employee Rating

Lance was very professional and timely. I received my Yukon back in reasonable time as Lance had promised. The customer lounge was a great place to get some work done while I waited. More

by MOSS4212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Starling Buick GMC Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. JC Prats General Manager Starling Buick GMC Stuart

July 17, 2025

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Employee Rating

Takes care of the problems and everyone is helpful. I had to wait for a part to come on and they called and took care of it as soon as it arrived. More

by reelinreds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Starling Buick GMC Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starling Buick GMC Stuart. JC Prats General Manager Starling Buick GMC Stuart

July 17, 2025

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Employee Rating

Very professional. Very organized and punctual. Took good care of my car problem and communicated well to me. More

by Galway girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Egan

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Jul 18, 2025

Starling Buick GMC Stuart responded

Thanks for sharing about your experience with Starling Buick GMC Stuart. We appreciate your business and hope to see you again soon! JC Prats General Manager Starling Buick GMC Stuart

July 14, 2025

Dealership Rating
Employee Rating

It's easy to schedule a service appointment online and they took great care of my vehicle. More

by JACLYNMICHELLE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Egan

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Jul 14, 2025

Starling Buick GMC Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. JC Prats General Manager Starling Buick GMC Stuart

July 03, 2025

Dealership Rating
Employee Rating

Lance took extra care to make sure I was taken care of. From out of town and on vacation. A job well done. Thanks! More

by Buzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Starling Buick GMC Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starling Buick GMC Stuart. JC Prats General Manager Starling Buick GMC Stuart

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