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Lance Sanders

Overview Reviews (33) Inventory (298)

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Lance Sanders

Lance Sanders | Page 3

General Sales Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.7

33 Reviews

Overview Reviews (33) Inventory (298)

4.7

33 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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33 Reviews of Lance Sanders

May 08, 2024

Dealership Rating

Employee Rating

Amazing dealership and the people were great to work with I would recommend to anyone I would recommend to anyone More

by MARCTHOMAS049

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alen Bahic, Jason Wells , Alex Plotz, Chance Steffens

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May 09, 2024 -

Shottenkirk Chevrolet responded

Marc, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 02, 2024

Dealership Rating

Employee Rating

Once again Shottenkirk delivered above and beyond. They have the best customer service and the staff is so friendly. They have the best customer service and the staff is so friendly. More

by GLIEMER17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Astrid Garcia Benabe, Samir Kantarevic

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May 02, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 24, 2024

Dealership Rating

Employee Rating

Always have had great service at this dealership! Everyone is so nice and always willing to help us with what we need. Everyone is so nice and always willing to help us with what we need. More

by Lauraburns21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Balke , Chance Korte, Travis Pollock

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Apr 26, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Laura, and look forward to your next visit.

April 16, 2024

Dealership Rating

Employee Rating

We had such a great experience our 1st time at Shottenkirk 13 years ago that we came back again and bought another Traverse. Shottenkirk 13 years ago that we came back again and bought another Traverse. More

by Jason V.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Astrid Garcia Benabe, Jason Wells , Morgan Hough, Travis Pollock, Chance Steffens

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Apr 17, 2024 -

Shottenkirk Chevrolet responded

Hi Jason: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 09, 2024

Dealership Rating

Employee Rating

I don't think we talked to a Sidney. Levi who was our salesman did a good job. Levi who was our salesman did a good job. More

by AMICHAEL0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Levi Devine

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Apr 10, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2024

Dealership Rating

Employee Rating

Having been loyal Shottenkirk customers for many years, this was our worst experience. If you'd like to know more please call me. this was our worst experience. If you'd like to know more please call me. More

by THETORMEYS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Astrid Garcia Benabe , Tanner Hocker, Faris Kudomovic

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Apr 11, 2024 -

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority, and we're sorry that we fell short here. Please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to learn more and see if we can turn this around for you.

March 27, 2024

Dealership Rating

Employee Rating

The people at Shottenkirk Chevy were very easy to work with And polite. I would recommend them to another potential buyer. with And polite. I would recommend them to another potential buyer. More

by CSMERTZ62

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jacob Auge, Chance Steffens

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Mar 27, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 15, 2024

Dealership Rating

Employee Rating

Loved the atmosphere at Shottenkirk. Went there to look at a color for a Chevy Trax and left with a new Trailblazer. Went there to look at a color for a Chevy Trax and left with a new Trailblazer. More

by LILBAIRD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Astrid Garcia Benabe, Doyle Miller, Jason Wells , Chance Steffens

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Mar 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2024

Dealership Rating

Employee Rating

Tanner was an excellent salesman however the finance department is pushing the warranty way too hard I would like to give a 5* because everyone is asking for it but I have to be honest and will not rewa department is pushing the warranty way too hard I would like to give a 5* because everyone is asking for it but I have to be honest and will not reward 5* for 2 star work. Overall they did work to make things right but I am not sure I will go to Shottenkirk first for a new vehicle for my wife. More

by GOODE.JOE61

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Astrid Garcia Benabe, Jason Wells, Sydney Hinders , Tanner Hocker, Travis Pollock

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Mar 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

March 05, 2024

Dealership Rating

Employee Rating

CJ and the team were very friendly, knowledgeable, and easy to work with. Made sure we were happy throughout the sales process. easy to work with. Made sure we were happy throughout the sales process. More

by Sam Elliott

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Travis Black, Doyle Miller , Jacob Auge, CJ Johansen

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Mar 06, 2024 -

Shottenkirk Chevrolet responded

Sam, Thank you for your business and this review. We're happy to hear CJ, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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