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Lani Roy
Lani Roy at Porsche Sugar Land

Lani Roy

Service Advisor

Porsche Sugar Land

13426 Southwest Fwy
Sugar Land, TX 77478

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5.0
8 Reviews

Originally from a small town in southern Louisiana, Lani never imagined she would one day represent a brand as iconic and distinguished as Porsche. She began her automotive career in 2011 as a receptionist at her local Chevrolet dealership while pursuing a bachelor’s degree in sociology. Driven by ambition and a desire for growth, she advanced through several roles before realizing it was time for a new challenge. Lani took a leap of faith, relocating to Texas and joining the Porsche North Houston team. She later transferred to Porsche Sugar Land, where she started in an entry-level service position and quickly rose to the role of service advisor. Her journey has been one of determination, growth, and personal reward. Known for the warmth and hospitality that define her Louisiana roots, Lani brings a welcoming and personable approach to every client interaction.

5.0

8 Reviews

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8 Reviews of Lani Roy

December 19, 2025

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Easy to schedule appointments. Drop off was painless. Could have been offered a loaner which would have been nice. Great advisor Lani. More

by akflatt
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Yes
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Dec 19, 2025

Porsche Sugar Land responded

Thank you for your feedback! We’re glad to hear scheduling and drop-off were easy, and that Lani provided great service. We appreciate your suggestion regarding a loaner and will keep that in mind to improve future visits at Porsche Sugar Land.

December 19, 2025

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Excellent and timely service provided by my service advisors and supporting staff. Loaner car available for us without delay. Problem resolved. More

by rickoria
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Recommend Dealer
Yes

Other Employees Tagged: Matt Blevins

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December 17, 2025

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The attention to detail and customer services top-notch. Excellent service report included with the maintenance . My car was picked up and delivered to my home for free which makes it very convenient as w More

by Freddy Salazar
Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins , Tiffany Bishop

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Dec 18, 2025

Porsche Sugar Land responded

Thank you, Freddy! We’re thrilled to hear you had a top-notch experience with Porsche Sugar Land. Providing detailed service and convenient home pickup and delivery is part of our commitment to premium care. We appreciate your trust and look forward to serving you again.

December 17, 2025

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Great and FAST service! Willie and his team were amazing!!! Also the added car wash was fabulous More

by Trinity M
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins, Willie Gilder

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Dec 19, 2025

Porsche Sugar Land responded

Thank you, Trinity! We're glad Willie and the team at Porsche Sugar Land delivered fast, exceptional service, and that you enjoyed the complimentary car wash. We appreciate your kind words and look forward to your next visit!

December 13, 2025

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Another awesome experience! Lani was great at keeping me informed while my car was being serviced. Highly recommend! More

by Hcalvert2
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Johnson

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Dec 15, 2025

Porsche Sugar Land responded

Thank you for your continued trust and kind words. We're glad to hear Lani kept you well-informed and made your Porsche Sugar Land service experience another great one. We appreciate the recommendation and look forward to your next visit!

December 12, 2025

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Friendly competent prompt service. Expertise is above excellent! Facility comfortable clean warm atmosphere! I’ll be back! More

by gailtmartin1952
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Recommend Dealer
Yes
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Dec 15, 2025

Porsche Sugar Land responded

Thank you for the kind review. We're delighted to hear you experienced prompt, expert service in a warm and welcoming environment at Porsche Sugar Land. We appreciate your support and hope to see you again soon.

December 12, 2025

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My advisor Lani is awesome. She is very attentive and always keeps me updated when I bring my car to service. More

by Jesse
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Recommend Dealer
Yes

Other Employees Tagged: Willie Gilder

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Dec 15, 2025

Porsche Sugar Land responded

Thank you, Jesse, for your great feedback. We're glad to hear Lani consistently delivers attentive service and keeps you well-informed during your visits to Porsche Sugar Land. We appreciate your loyalty and look forward to seeing you again.

December 10, 2025

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Contacted dealer to perform state inspection on my 2003 911. Representative met me upon arrival, gathered my info and took my car back for service. The level of service and support received were excellen More

by Darwin Lyons
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins

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Dec 10, 2025

Porsche Sugar Land responded

Thank you, Darwin! We're glad to hear your state inspection visit for your 2003 911 went smoothly and that Lani provided excellent support throughout. We appreciate your kind words and look forward to assisting you again at Porsche Sugar Land.

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