182 Reviews of Laura Brown
August 16, 2016
Perfect customer service The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and e The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and easy as possible. More
August 14, 2016
STATE INSPECTION Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and c Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and considerate and takes time to answer all my questions. Westside Lexus is truly the only dealership I will deal with in the future because of Laura Brown and your great service department. More
August 08, 2016
Excellent Very knowledgeable staff. Laura is very friendly and willingly to assist me. Service provided was on time. I would recommend this dealership to anyo Very knowledgeable staff. Laura is very friendly and willingly to assist me. Service provided was on time. I would recommend this dealership to anyone. Great place. More
August 06, 2016
Great Service AdvisorS As a recent owner of a Lexus RX350, the level of service support that I have experienced at this dealer is unmatched for their professionalism and lev As a recent owner of a Lexus RX350, the level of service support that I have experienced at this dealer is unmatched for their professionalism and level of customer support. More
Other Employees Tagged: Jesse Flores, Chris Nemoto, Scott Bissonett , Alex Garza, Josh Guerra
August 05, 2016
Great service at Westside Lexus I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whethe I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whether I get a loaner or sit and wait on the smaller jobs, I've always had excellent service. I highly recommend Westside Lexus! More
August 05, 2016
Very pleased with quality of the service Had my 90,000 mile service done here recently. Very good experience. Scheduled appointment in advanced, dropped off my car Friday afternoon, got free Had my 90,000 mile service done here recently. Very good experience. Scheduled appointment in advanced, dropped off my car Friday afternoon, got free loaner, picked my car Saturday morning. More
August 05, 2016
20,000 mile service on my ES350 Service was performed while I was at work. Everything was just fine and picked up my vehicle after work. These folks are great to work with. Recomme Service was performed while I was at work. Everything was just fine and picked up my vehicle after work. These folks are great to work with. Recommend you try them if you have a need. More
August 05, 2016
Wonderful car-buying experience & excellent service We have purchased multiple new cars from Westside Lexus and specifically from our salesman, Alex Winnicki. In a word, Alex is simply terrific in ever We have purchased multiple new cars from Westside Lexus and specifically from our salesman, Alex Winnicki. In a word, Alex is simply terrific in every aspect and category; professional, knowledge, helpfulness, experienced and courteousness. We have recommended Westside Lexus and Alex to other friends of ours and they have the same excellent experience in dealing with Alex and Westside Lexus. Laura Brown has been my service advisor for several vehicles and she is superb. She knows the vehicles inside & out and is so efficient at getting you in and then getting you on your way. I never have a problem in dealing with her; likewise she is professional, personable, courteous and experienced. More
Other Employees Tagged: Alex Winnicki
July 17, 2016
Usual fine routine service visit Laura got us in and out efficiently as usual. Work done as requested and NX200t returned clean. Confident vehicle has been checked and is ready for m Laura got us in and out efficiently as usual. Work done as requested and NX200t returned clean. Confident vehicle has been checked and is ready for me to drive off. Appreciate. More
July 15, 2016
25K mile service and windshield replacement I got my 25k mile service and windshield replacement in 1 day, I drove a loaner car from Westside Lexus. I always receive the best customer service fr I got my 25k mile service and windshield replacement in 1 day, I drove a loaner car from Westside Lexus. I always receive the best customer service from Westside Lexus, thanks Laura. More

