Laura Brown
Laura Brown at Westside Lexus

Laura Brown | Page 15

Service Consutlant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.5
182 Reviews
4.5

182 Reviews

Write a Review

Dealership Experience

13 yrs, 6 mos

182 Reviews of Laura Brown

August 16, 2016

Dealership Rating
Employee Rating

Perfect customer service The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and e More

by mjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 14, 2016

Dealership Rating
Employee Rating

STATE INSPECTION Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and c More

by Susan75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

August 08, 2016

Dealership Rating
Employee Rating

Excellent Very knowledgeable staff. Laura is very friendly and willingly to assist me. Service provided was on time. I would recommend this dealership to anyo More

by Chika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2016

Dealership Rating
Employee Rating

Great Service AdvisorS As a recent owner of a Lexus RX350, the level of service support that I have experienced at this dealer is unmatched for their professionalism and lev More

by Janice1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Flores, Chris Nemoto, Scott Bissonett , Alex Garza, Josh Guerra

August 05, 2016

Dealership Rating
Employee Rating

Great service at Westside Lexus I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whethe More

by slf113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2016

Dealership Rating
Employee Rating

Very pleased with quality of the service Had my 90,000 mile service done here recently. Very good experience. Scheduled appointment in advanced, dropped off my car Friday afternoon, got free More

by DGM_Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2016

Dealership Rating
Employee Rating

20,000 mile service on my ES350 Service was performed while I was at work. Everything was just fine and picked up my vehicle after work. These folks are great to work with. Recomme More

by keeelvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2016

Dealership Rating

Wonderful car-buying experience & excellent service We have purchased multiple new cars from Westside Lexus and specifically from our salesman, Alex Winnicki. In a word, Alex is simply terrific in ever More

by Mick Sambasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

July 17, 2016

Dealership Rating
Employee Rating

Usual fine routine service visit Laura got us in and out efficiently as usual. Work done as requested and NX200t returned clean. Confident vehicle has been checked and is ready for m More

by Hotroder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 15, 2016

Dealership Rating
Employee Rating

25K mile service and windshield replacement I got my 25k mile service and windshield replacement in 1 day, I drove a loaner car from Westside Lexus. I always receive the best customer service fr More

by Walter Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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