Laura Hoeller

I wouldn't go back to this dealership. The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the back seats, center console and on the bottom of the seats. It was not done when I picked up the vehicle. The vehicle had to be serviced by a specific dealership due to an ongoing issue it was having. My purchase was contingent on it being fixed. While it did get fixed, the salesman said he didn't know what the issue was because he's not a mechanic and couldn't even tell us what dealership it went to. Ideally I would have liked to know what was wrong and what got fixed and where. The lady completing the purchase said the f word when I accidentally signed on the wrong line and she had to go print a new title. Nobody had anything ready for us to come pick up the vehicle despite the initial down payment being placed 2 weeks before we picked it up. They had 2 weeks to clean the vehicle but I guess decided to shampoo the carpets the day we picked it up. Overall, the customer service was poor, the vehicle cleaning was done poorly, and I wouldn't recommend this dealership. More

by AW Verified Customer Verified Customer

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Joe was outstanding as mu salsperson! Everyone was very friendly too. Great experience at Gordie! Everyone was very friendly too. Great experience at Gordie! More

by C-SCHUSTER Verified Customer Verified Customer

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Very knowledgeable great people to buy a car from i enjoyed ?? working with Laura and Zack please ?? give them a raise the deserve ?? it enjoyed ?? working with Laura and Zack please ?? give them a raise the deserve ?? it More

by JUICEBOYZ3 Verified Customer Verified Customer

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Very nice. Shiny and clean atmosphere. A definite upgrade from the old place. Staff is very friendly. Shiny and clean atmosphere. A definite upgrade from the old place. Staff is very friendly. More

by Stressaddresser2 Verified Customer Verified Customer

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The whole team at Boucher Ford in Menomonee Falls was fantastic! Prompt responses and friendly to deal with!! Would definitely look to them again in the future. fantastic! Prompt responses and friendly to deal with!! Would definitely look to them again in the future. More

by SCOTTLANGE1024 Verified Customer Verified Customer

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I’ve been purchasing cars from Boucher Ford in Menomonee Falls for many years. I’ve never been disappointed. Always have loved my cars and the service that I get year after year. Falls for many years. I’ve never been disappointed. Always have loved my cars and the service that I get year after year. More

by joehelm Verified Customer Verified Customer

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Had the best experience. Only dealership in the area willing to find and trade for the vehicle I wanted. Highly recommend them for anyone looking for a great experience. Only dealership in the area willing to find and trade for the vehicle I wanted. Highly recommend them for anyone looking for a great experience. More

by ROB@SABERGROUPHOMESWI.COM Verified Customer Verified Customer

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Great customer service. Kindness and thoughtfulness. Amazing dealer makes my dream come true. Thank you guys Kindness and thoughtfulness. Amazing dealer makes my dream come true. Thank you guys More

by ROCKY30CASTRO Verified Customer Verified Customer

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Everybody I dealt with, was friendly, professional, and very knowledgeable. I felt like I was treated like family. A very pleasant experience. I'll never go anywhere else, again. I have encouraged seve very knowledgeable. I felt like I was treated like family. A very pleasant experience. I'll never go anywhere else, again. I have encouraged several friends to shop there. More

by BILLYTHESIGNPAINTER Verified Customer Verified Customer

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I had a great experience with there whole team. My sales guy Jeff was awesome. My sales guy Jeff was awesome. More

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