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Laura Witcher
Laura Witcher at Sam Boswell Honda of Gadsden

Laura Witcher | Page 3

Service Writer

Sam Boswell Honda of Gadsden

550 E Meighan Blvd
Gadsden, AL 35903

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124 Reviews
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124 Reviews

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124 Reviews of Laura Witcher

June 02, 2024

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Employee Rating

This dealership is clean, helpful, and quick! They do a great job and I feel like they are always honest and never pushy. They went above and beyond to get me a ride so I could handle some busine More

by Amber
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Recommend Dealer
Yes

Other Employees Tagged: Steve (manager)

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Jun 05, 2024

Sam Boswell Honda of Gadsden responded

Thank you, Amber, for your fantastic feedback! We're thrilled to hear that you had a positive experience with us at Sam Boswell Honda Gadsden. It's great to know that our team was able to assist you promptly and provide you with excellent service. We appreciate your kind words about our dealership and look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

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Dealership was helpful in getting me the numbers I needed for roadside assistance as well as getting my car back on the road as quickly as possible More

by DREW3793
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Recommend Dealer
Yes
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Jun 05, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us! We appreciate your feedback and hope to see you again at Sam Boswell Honda Gadsden for any future automotive needs! Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

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Employee Rating

I had several things that needed repair or replacement. One part was delayed due to shipping. Other than that, everything was fixed great! Laura and her staff kept me updated, which helped with the process More

by Jerryroy38
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jun 05, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us. We appreciate your patience with the delayed part and are glad to hear that everything was fixed to your satisfaction. Laura and our team are dedicated to providing excellent service. We hope to see you again in the future or feel free to share your experience with others. Thank you! Sincerely, the Team at Sam Boswell Honda Gadsden

May 31, 2024

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I was supposed to be there about 2 hours. But I was there over 4 hours because the service attendant chose to ignore my appointment time. More

by Diane
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your feedback, Diane. We understand your frustration with the extended wait time. Please feel free to reach out to us directly if you'd like to discuss this further. Sincerely, the Team at Sam Boswell Honda Gadsden

May 31, 2024

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Employee Rating

Didn’t find what was wrong with my van been in the shop several times bump bump noises mechanic says he don’t hear anything one mechanic says he heard it but couldn’t detect where it was coming from More

by PLHARE1961
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 04, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your feedback with us, we appreciate your review. Please feel free to contact us directly at Sam Boswell Honda Gadsden so we can work together towards a resolution. We value your business and aim to ensure your complete satisfaction. Sincerely, the Team at Sam Boswell Honda Gadsden

May 31, 2024

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the service dept was very helpful with determining the problem and cost estimate to fix. willbring cars in for service at later dates. More

by TOBY411
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Workmanship
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Recommend Dealer
Yes
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Jun 05, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with our service department at Sam Boswell Honda Gadsden. We're pleased to hear that we could assist you with determining the problem. We look forward to seeing you again for future service needs. Sincerely, the Team at Sam Boswell Honda Gadsden

May 26, 2024

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Very helpful with getting me to another venue while my car was being serviced. Great jog with auto butlee. More

by Chat47885
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Workmanship
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Sam Boswell Honda of Gadsden responded

Thank you for the positive review! We're glad we could assist you with getting to another venue while your car was being serviced. We appreciate your feedback and look forward to seeing you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

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Laura is great. She makes you feel at home while service is being done and always with a smile. More

by RANDALLGREGERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Keene

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May 29, 2024

Sam Boswell Honda of Gadsden responded

Thank you for the kind words! Laura is truly exceptional at making our customers feel at home with a smile. We appreciate your 5-star review and look forward to serving you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

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Very happy with the service. All checked out great. Glad I have always used dealer service. I know my car is in good hands. More

by JAMAGMEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Sam Boswell Honda of Gadsden responded

Thank you for the positive feedback! We are thrilled to hear that you are very happy with the service provided by Sam Boswell Honda Gadsden. Knowing that your car is in good hands means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 20, 2024

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The service department is always the best! Laura is always so friendly and knowledgeable! She quite an asset to the company. More

by PATTIBYERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanfield, Scott Tracy

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May 22, 2024

Sam Boswell Honda of Gadsden responded

Thank you for the kind words! We truly appreciate your positive feedback about our service department, especially Laura's exceptional service. We're glad to hear she made your experience memorable. We look forward to serving you again at Sam Boswell Honda Gadsden! Sincerely, the Team at Sam Boswell Honda Gadsden

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