Lauren Pierce/ Snyder | Page 16

Lauren Synder is the best. She made purchasing my X5 a great experience. She explained every step of the process. I did not have to assume anything. Even after purchasing th She made purchasing my X5 a great experience. She explained every step of the process. I did not have to assume anything. Even after purchasing the car she still checks in to make sure that I’m still enjoying my car and to make sure there is nothing she can help me with.m. I really appreciate the GREAT customer service. More

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After enduring 10 months of the used car market and dealers who did not have my best interest in mind it was indeed a relief and a pleasure to purchase a M550i from Otto's. They were quite professional dealers who did not have my best interest in mind it was indeed a relief and a pleasure to purchase a M550i from Otto's. They were quite professional, efficient and honest. Lauren Pierce in particular was OUTSTANDING. She attended to every detail,followed up and made the process easy. I would have no hesitation recommending Otto's and especially Lauren to anyone looking for a new or used vehicle. More

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Lauren was great to work with! She made the process easy, she was extremely responsive and yet no pressure. Lauren was great with communicating and made sure everything went smoot She made the process easy, she was extremely responsive and yet no pressure. Lauren was great with communicating and made sure everything went smoothly. Very happy with the car we purchased and both Lauren and Paul who worked with us were so friendly and helpful. More

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Lauren is the ABSOLUTE BEST! ! She made my car purchase a very smooth and professional interaction. I will be making all future purchases with her!! I HIGHLY recommend doing busin ! She made my car purchase a very smooth and professional interaction. I will be making all future purchases with her!! I HIGHLY recommend doing business with her. Thanks Lauren!! You are amazing!! More

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I couldn't be happier with my new X3 M! Lauren Pierce was extremely friendly and accommodating throughout my sales experience. I will gladly recommend her to any of my family and friends Lauren Pierce was extremely friendly and accommodating throughout my sales experience. I will gladly recommend her to any of my family and friends who are looking to buy a new car in the future. She went above and beyond to make sure I was happy and made the entire process extremely easy and convenient around my schedule. More

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Outstanding customer service from my initial visit through delivery of the vehicle. In particular Lauren Snyder was attentive and on the ball without being overbearing or pushy. I will definitely go t through delivery of the vehicle. In particular Lauren Snyder was attentive and on the ball without being overbearing or pushy. I will definitely go through her for my future BMW needs. I highly recommend her. More

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Lauren was a pleasure to work with throughout the entire car buying process. I had a very specific set of criteria I was looking for and the Certified 430i xDrive convertible ticked every box. When I though car buying process. I had a very specific set of criteria I was looking for and the Certified 430i xDrive convertible ticked every box. When I thought we were too far apart on the deal, Lauren kept me in the game by encouraging me to give it the old college try. I appreciated Lauren’s flexibility and friendly yet professional approach. I would recommend Otto’s BMW to my friends and family without reservation. Just wish it were in Pittsburgh instead of West Chester. Thanks! More

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My experience was great. Lauren was patient, as I thought through models; options ;and timing, while being engaging and knowledgeable. Another positive experience at Otto's Lauren was patient, as I thought through models; options ;and timing, while being engaging and knowledgeable. Another positive experience at Otto's. More

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Lauren was wonderful to work with! I drove two hours away to check out the car. Lauren was very welcoming and knowledgeable when I arrived at the dealership. We were able to complet I drove two hours away to check out the car. Lauren was very welcoming and knowledgeable when I arrived at the dealership. We were able to complete all my paperwork via phone and email prior to my visit. This was the most painless car sales experience I ever had. I test drove the car, had my paperwork completed and sale finalized in less than 1 hour. I will definitely reach out to Lauren if I'm in the market for another BMW! More

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Lauren Pierce was an absolute pleasure to work with! Had to wait for my car but Lauren made sure to keep me updated and was always there when I needed her! Picking up the car was effortless and streamli Had to wait for my car but Lauren made sure to keep me updated and was always there when I needed her! Picking up the car was effortless and streamlined. Everyone was friendly and helpful... A wonderful place to buy a car!!! More

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