Lawrence Frazier | Page 8

They were fast, friendly and respectful, but the service was expensive. They also provided me a ride home while the car was getting fixed. was expensive. They also provided me a ride home while the car was getting fixed. More

by Marian Verified Customer Verified Customer

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J.B.A. Kia was one of the best car dealerships I have ever been to. And Lawrence was a great salesman to work with. ever been to. And Lawrence was a great salesman to work with. More

by colinflynn2020 Verified Customer Verified Customer

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The team was extremely kind and very helpful. Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I happy with my purchase. Everyone at JBA are doing an awesome job. Thank you 😊 More

by EDENISE30 Verified Customer Verified Customer

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My experience at this dealership started out well. I purchased a beautiful car and was very happy until I needed to bring the car in for a dent I sustained from a trucks tire. When I brought in the ca I purchased a beautiful car and was very happy until I needed to bring the car in for a dent I sustained from a trucks tire. When I brought in the car all of a sudden I didn’t have the dent warranty I believed to have purchased. They told me they would have the financial advisor reach out and go over the terms of the purchase but I have not heard back. When leaving the dealership they made sure they didn’t forget to give me the answers they wanted me to use for their survey. Basically, they wanted me to give them 100% and tried guilting me saying any review that wasn’t at 100% would only reflect on the compensation of the sales attendant. They literally printed out a version of the survey with the highlighted answers I was to select. Overall, this dealership is not as it seems and are only interested in receiving fake reviews/rating in stead of receiving genuine feedback and learning how to improve on their shortcomings and becoming a great dealership. More

by a.janker94 Verified Customer Verified Customer

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Excellent, Professional Topnotch service. All my questions were answered timely. I would highly recommend this Dearlership. All my questions were answered timely. I would highly recommend this Dearlership. More

by ANDREAREDFERN Verified Customer Verified Customer

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They were amazing, none pushy, quick. They were also super courteous and very easy to get a good vehicle price from. Can't wait to get our teens vehicles from them. They were also super courteous and very easy to get a good vehicle price from. Can't wait to get our teens vehicles from them. More

by Swanny Verified Customer Verified Customer

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Lawrence was awesome and super helpful. He made the process very seamless and not intimidating. He made the process very seamless and not intimidating. More

by sarahseo Verified Customer Verified Customer

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I was very pleased: everyone was polite, everything was clean, the shuttle was on time. Overall great experience. clean, the shuttle was on time. Overall great experience. More

by S.NELSON6-1 Verified Customer Verified Customer

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They were friendly and had a no pressure sales approach. They also did not uncharged popular cars like other dealerships are They also did not uncharged popular cars like other dealerships are More

by gr8waz Verified Customer Verified Customer

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Randy was great start to finish. He was patient and ensured we received the best deal He was patient and ensured we received the best deal More

by akemalamar24 Verified Customer Verified Customer

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