Lawrence Mendez | Page 14

Buyer beware Based on curb appeal one would expect professionalism and honesty, but based on my recent experience, this is far from what you will get at Zeigle Based on curb appeal one would expect professionalism and honesty, but based on my recent experience, this is far from what you will get at Zeigler. The disrespect, and flat out contempt I received was unmatched, and I would ask everyone reading this to reconsider potential business dealings. Recently my wife and I purchased a vehicle from Zeigler, which to say the least, way an unpleasant experience. During the negotiations the sales manager accused me a “taking food off his salesman’s plate”. Regardless of the immaturity, we liked the vehicle, and pushed through the awful process. Now for the fun part. Six days after the purchase my wife contacted me in a panic as the vehicle was spewing fuel from underneath. My first reaction was a this is a mechanical issue, and since the vehicles was still under the manufactures warranty, I advised her to have it towed to the Audi dealer. After the Audi inspection they determined that the fuel tank damage was a preexisting issue. Due to the visible age of the damage they advised us to follow up with the dealership we purchased from as this should be taken care of by the seller. We contacted Zeigler and they asked us to have the vehicle towed to their dealership so they can rectify the situation (on my dime might I add). After inspection by Zeigler they followed up by TEXT stating that due to vandalism after purchase “this was not their problem”. After several attempt to contact them by phone I was able to get ahold of the sales manager who, at best, was unprofessional and childish. (1) This was not vandalism as the vehicle was housed behind fences and was under video surveillance which provide no wrong doing (2) two technicians determined that the visible age of the damage provided evidence of a preexisting issue. At best the business practices at Zeigler are shady and they seem to have zero issue with resale of a potential hazardous vehicle. This issue will be pushed further through legal measures, but please reconsider purchase through Zeigler as there are several reputable dealership in the Chicagoland area that will stand behind their sale. By far a nightmare experience that could of been solved by having the vehicle inspected by qualified technicians who are safely focused. More

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Great Service We drove there to buy a van after doing business with another dealer since 1999 we bought 4 cars there our last visit was a night mare everyone was gr We drove there to buy a van after doing business with another dealer since 1999 we bought 4 cars there our last visit was a night mare everyone was great and it was worth the drive More

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New Pacifica Our Sales Rep Manny and Sales Consultant were great to work with. We would recommend them to our friends & family. We spent 6 hrs in the process. Our Sales Rep Manny and Sales Consultant were great to work with. We would recommend them to our friends & family. We spent 6 hrs in the process. Once we selected the vehicle we waited a long time for paperwork to be completed. Process improvements need to be made in this area. More

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Nice personel , resonable price Nice dealership , u r gonna be satisfied , they r gonna find resonable price for the vihacle you want , if u are really intrasted in some car they ar Nice dealership , u r gonna be satisfied , they r gonna find resonable price for the vihacle you want , if u are really intrasted in some car they are not gonna let you home with uber ... I had a great deal , great expiriance ... More

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Bought a new Jeep Compass amazing experience Theo was amazing at making sure I was taken care of . Wasn’t sure about getting a new car just yet but he got me the price I wanted to be under monthl Theo was amazing at making sure I was taken care of . Wasn’t sure about getting a new car just yet but he got me the price I wanted to be under monthly and followed up on everything drove away in my new Jeep Compass same day. Lawrence was the one who took care of my finance and he went above and beyond . Was quick easy and way less painful then I expected . Great place ! More

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Great dealership Very happy with the car deal and especially Sebastian the car sales person whom I felt did what he could to help me get the best deal. I'll definite Very happy with the car deal and especially Sebastian the car sales person whom I felt did what he could to help me get the best deal. I'll definitely recommend them to anyone looking to buy a car. More

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Awesome experience I had a great experience thanks to Alex Tincu. We were attended well and all my queries and concerns were taken care very promptly. Vehicle prices are I had a great experience thanks to Alex Tincu. We were attended well and all my queries and concerns were taken care very promptly. Vehicle prices are very competitive and you can get a good deal. I would definitely recommend to visit once if you are planning to buy a car. Thanks, Amit More

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Thanks Lawrence ! Lawrence took great care of me and made me a great deal. I traded in my Durangao for a new Jeep Grand Cherokee, and got the price I was hoping for. Lawrence took great care of me and made me a great deal. I traded in my Durangao for a new Jeep Grand Cherokee, and got the price I was hoping for. More

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Stay Away! Two years ago I went to this place with check in hand to buy a brand new jeep. Was not planning to finance through them, I had cash. We played the g Two years ago I went to this place with check in hand to buy a brand new jeep. Was not planning to finance through them, I had cash. We played the game, like they love to do and I wasn't letting them waste my time so I left. Hour later I bought the car from another dealership, they then called me the next day and said they were ready to give me that price. Too Late! Last week my husband decided he wanted to go buy a new caravan. He talked me into going back there because he saw a great price on their site. He talked to the internet salesperson several times and thought everything was done. We walked in and it was like he never called, they then pulled some xx and would not honor their internet price. Strike one! Then Lawrence came out to help us and proceeded to talk us into the journey because he said we couldn't afford the van. Strike Two! Then we started the haggle game. I told him my bottom line and he proceeded to tell me and I quote,"if you can't afford an extra 69 dollars a month you shouldn't buy a car". Wow, Strike Three! I looked at my husband and said we are DONE. He then pretty much just ran away to scam others. Then I realized more people walk out of their without a car and swearing than with a car. By the way, we bought the same van that supposedly we couldn't afford according to Lawrence for 100 bucks less a month than the journey. Before, you finance through them be sure you got the best rate. My new dealer couldn't understand why they didn't run my finance through Chrysler Financial, because I got a xxxx of a rate! Take the trip and go to Bettenhausen Dodge, they actually care unlike these scammers. More

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They care Zeigler automotive group took care of me, and I got a Jeep that I wanted. They have a great selection, and their service department is was quick. Zeigler automotive group took care of me, and I got a Jeep that I wanted. They have a great selection, and their service department is was quick. More

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