Leah Sneed | Page 13

xxxxty Deal At Penske Chevrolet On 9/10 I went to Penske Chevrolet of Cerritos and bought a certified pre-owned 2015 Camaro RS at what I considered a great price. I never test drove On 9/10 I went to Penske Chevrolet of Cerritos and bought a certified pre-owned 2015 Camaro RS at what I considered a great price. I never test drove it on the freeway and as I was driving back to WLA I realized the engine noise is way to loud at freeway speed. My wife confirmed it the next morning when I started it up and it rattled the whole house. I realized I made a mistake and went back to the dealer the next afternoon. Apparently with certified pre-owned cars you can trade within 3 days or 150 miles for another certified car or a new one you cannot get a refund. I cannot afford to spend 35k plus for new and this dealer has maybe 6 pre-cars so I made the only choice that made sense and had to pay 5k more for a 2016 Chevy Colorado truck. I couldn't make a good deal because I had no leverage. Compared to Chevy Colorado certified trucks from other dealers on the internet which were priced lower and had more amenities I was over charged. My only choice was a WT model which stands for work truck. It came with scratches inside the bed which was very dirty upon delivery. The carpet in the back seat was worn away to the base in one spot. I was was only given one key and remote instead of two which is the norm. This truck only has 18k miles and the rest of it was clean. How could this truck be considered Certified? One thing I will say my sales woman Leah Sneed was wonderful and did the best she could under the xxxxty circumstances. 25k for a work truck. I was ripped off. Penske Chevrolet you owe me at least $1500 to make it right More

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Thanks Leah for my 2018 Equinox! Leah was energetic, friendly and more importantly was exceptional after the transaction was complete. Her follow up was amazing! Thank you Leah for m Leah was energetic, friendly and more importantly was exceptional after the transaction was complete. Her follow up was amazing! Thank you Leah for making the purchase of my 2018 Equinox such a positive exoeruence...you are helping redefine the image of car dealerships and what a sales rep can be! More

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2017 Volt Leah Sneed was my sales person. Very thorough and very helpful, you gotta see her when looking for a vehicle. She helped us, and she can help you as w Leah Sneed was my sales person. Very thorough and very helpful, you gotta see her when looking for a vehicle. She helped us, and she can help you as well. More

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Above and beyond As I was searching for a great deal online I kept on hearing about how I could get employee pricing in a new Chevrolet. But that was it, Leah Sneed As I was searching for a great deal online I kept on hearing about how I could get employee pricing in a new Chevrolet. But that was it, Leah Sneed at Penske just blew me away with the following "I know is black Friday week, you can get employee pricing everywhere and is great but we can offer you that and more" it definetely differentiate Penske from the rest. At the end of the day, I'm really happy with my truck and the experience was outstanding. More

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Great Customer Service I purchased a new truck from Penske Chevrolet, Leah Sneed helped me build a truck with the items I wanted on the vehicle, Leah kept me updated weekly I purchased a new truck from Penske Chevrolet, Leah Sneed helped me build a truck with the items I wanted on the vehicle, Leah kept me updated weekly as the truck was being built, Customer Satisfaction was outstanding and she took the time when the truck arrived to sit in the car with me and showed me how all the electronics and other things worked and helped me set it up for my comfort More

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Stephen Serrano is the Greatest!!!!! I am an owner of a restaurant , so Customer service is what I expect to be at its greatest !!! Stephen went above and beyond without me even having to I am an owner of a restaurant , so Customer service is what I expect to be at its greatest !!! Stephen went above and beyond without me even having to ask one question , it's like he knew what I wanted from the start !! He began by reading my mileage and right away said oil change and I said yes .... I didn't wait too long less than a hour and I got my car back nice and washed !!! Will recommend everyone to go to Penske Chevrolet Cerritos!!! Thanks Stephen for the amazing service , I see a future for you at Penske Chevrolet Cerritos being manager one day !!! More

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A very satisfied customer I shopped around to lease 2017 Volt and at the end I got the best deal at Penske Cheverolet of Cerritos, the staff was courteous and very helpful in I shopped around to lease 2017 Volt and at the end I got the best deal at Penske Cheverolet of Cerritos, the staff was courteous and very helpful in making the deal to my satisfaction. Leah Sneed was absolutely great and making sure of showing me all the benefit of getting Volt. I'll be back to lease another Volt in 3 years. More

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awsome Shazette Sneed was my awesome sales rep . She is very friendly and knowledgeable. If Shazette Sneed is processing your purchase than you are in rig Shazette Sneed was my awesome sales rep . She is very friendly and knowledgeable. If Shazette Sneed is processing your purchase than you are in right place to get the best deal from the start. She gave me the best quote right away and was very efficient throughout the process.. She does not start with the MSRP and haggle from there. Shazette Sneed give you her best price from the gate and it will be the best quote you will receive from any Dealer. It' people like Shazette Sneed that make Penski Chevrolet the Premier dealership that it is. More

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Purchase of Chevy 1500 LT My daughter and I had been to three other dealerships before going to Cerritos. Shazette Sneed introduced herself and we discussed what we were looki My daughter and I had been to three other dealerships before going to Cerritos. Shazette Sneed introduced herself and we discussed what we were looking for. As the model vehicle can range in price based on options we were somewhat overwhelmed by it all. Shazette (we know her as Leah) literally spent a couple of hours with us showing and explaining all the different features, options etc. In the end we decided on purchasing the vehicle in the showroom. Leah was extremely helpful, thoughtful, knowledgeable and most important, patient with us. Penske Cerritos has a an excellent employee in Leah! Michael and Jessica More

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Great service I got my 2017 Volt. Leah Sneed is very knowledgeable and took her time explaining the ins and outs of this car. I will recommend her to my friends and I got my 2017 Volt. Leah Sneed is very knowledgeable and took her time explaining the ins and outs of this car. I will recommend her to my friends and family. More

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