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Lena Grubb
Refer Me
214 Reviews
Dealership Experience
5 yrs, 4 mos
Industry Experience
5 yrs, 4 mos
214 Reviews
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214 Reviews of Lena Grubb
January 30, 2019
Great service I took our Subaru Forester in for its 55,000 mile check. Making the appointment was easy, and I was in and out in record time! Great service. Nice I took our Subaru Forester in for its 55,000 mile check. Making the appointment was easy, and I was in and out in record time! Great service. Nice people. More
by suzy
Verified Customer
Helpful 
January 30, 2019
Finally, an honest dealership/mechanics! We have taken our Subaru’s in for front end alignments to a ‘closer’ dealership. They have NEVER done this important job right. Finally, decided to ma We have taken our Subaru’s in for front end alignments to a ‘closer’ dealership. They have NEVER done this important job right. Finally, decided to make the farther trip to Kalamazoo. The work was done promptly and professional correct. They did the multipoint also and came up with no additional maintenance fixes unlike the ‘closer’ Subaru dealership. They would always try and sell us something not needed very unethical on their part. More
by LOGRAM
Other Employees Tagged: Cassandra Westfall, Andrea Darnell , Heather Crummel, Misty Figg, Amie Freeman
December 25, 2018
great service delivered on time i arrived for my appointment they took care of maintence scheduled at that time had issue with tire pressure in tire they checked and found a nail and i arrived for my appointment they took care of maintence scheduled at that time had issue with tire pressure in tire they checked and found a nail and repaired at a reasonable price and was in and out at time promised More
by sueb
Other Employees Tagged: Jeff Daniel , Heather Crummel
November 05, 2018
Pleasant, friendly, polite I went in this morning for service. The staff is helpful, polite and friendly. Cars can be a hassle, they make it better experience. This is apprec I went in this morning for service. The staff is helpful, polite and friendly. Cars can be a hassle, they make it better experience. This is appreciated. I have been here at least six times, always a better experience than iI expect. More
by Steve T
Other Employees Tagged: Steve Nutt
August 14, 2018
Great dealership They are very organized, and make you feel as a customer you do matter. They give you a time to expect the work to be completed and then call when it They are very organized, and make you feel as a customer you do matter. They give you a time to expect the work to be completed and then call when it is. I have been very happy with the service and any interaction with this dealership. More
by Forestergal
Other Employees Tagged: Heather Crummel, Amie Freeman
August 13, 2018
Outstanding! I purchased my 2017 Santa Fe from Maple Hill auto group August 03, 2016, Matt Williamson was our salesman. We told him what we wanted and how much we I purchased my 2017 Santa Fe from Maple Hill auto group August 03, 2016, Matt Williamson was our salesman. We told him what we wanted and how much we could spend. Within 90 minutes we had our vehicle and were on our way. The Service Depart has an awesome staff: Steve Nutt, Al King, and Misty. They always take care of our vehicle maintenance. We highly recommend Maple Hill Auto Group. They are the BEST in Sales and Service! More
by 155shortround
Other Employees Tagged: Matt Williamson, Jeff Daniel , Amie Freeman, Steve Nutt, Al King, Misty
August 10, 2018
Oil change I Have been taking my 2011 legacy in since I bought it here. The team is always friendly and helps with any concerns I have. I Have been taking my 2011 legacy in since I bought it here. The team is always friendly and helps with any concerns I have. More
by Cidpowell
Other Employees Tagged: Rick Milbeck, Cassandra Westfall , Tyler West
August 08, 2018
Perfect Experiance Rolled in to appointment right on time. Oil change, tire rotation, complete inspection and a car wash completed and headed back home in under one hou Rolled in to appointment right on time. Oil change, tire rotation, complete inspection and a car wash completed and headed back home in under one hour. Staff was knowledgeable and super polite. Dealership was spotless and waiting area was superb. Cannot ask for a more perfect service appointment! More
by TerryPat
Other Employees Tagged: Heather Crummel
July 20, 2018
Attaching mudflaps to me Subaru Forester I had bought these mudflaps previously from Maple Hill Auto and was going to install them myself. When I found out they would install them in one hou I had bought these mudflaps previously from Maple Hill Auto and was going to install them myself. When I found out they would install them in one hour I decided to let them do it and save me the time. They did a very nice job and you would have thought the car came this way rather than having them added on. More
by Happy Subaru Forester Owner
Other Employees Tagged: Heather Crummel
July 17, 2018
Audi Service Service with a smile. They were very pleasant to deal with and were quick in and out. They even gave me shopping information for quilt stores. Service with a smile. They were very pleasant to deal with and were quick in and out. They even gave me shopping information for quilt stores. More
by TAC
