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Lena Grubb
Refer Me
241 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
241 Reviews
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241 Reviews of Lena Grubb
August 12, 2019
Recall Mishap They were able to fit me in last minute when the recall issued by Subaru had my car stuck in park. Not only did they fix the brake light switch but th They were able to fit me in last minute when the recall issued by Subaru had my car stuck in park. Not only did they fix the brake light switch but they also fit me in for an oil change! They were very friendly and accommodating. I've been a customer since 2012 and will continue to be! More
by NATALIE.FACULAK
Verified CustomerOther Employees Tagged: Mike Huffman
Helpful 
August 06, 2019
Subaru Service Great service. They are the best!! Highly recommend Maple Hill Auto Group. Che Lopez was extremely helpful, courteous, and professional. My vehicle wa Great service. They are the best!! Highly recommend Maple Hill Auto Group. Che Lopez was extremely helpful, courteous, and professional. My vehicle was finished when promised. More
by dmrich1126
Other Employees Tagged: Rick Milbeck , Che Lopez
August 06, 2019
Amazing service and staff! At Maple Hill Auto Group you are NOT “just a sale”. Service to sales staff make you feel like you are part of the family, always a pleasure to get my At Maple Hill Auto Group you are NOT “just a sale”. Service to sales staff make you feel like you are part of the family, always a pleasure to get my oil changed. They also treat our dogs like rockstars there- which is an added bonus! More
by KNIT4BEER
Other Employees Tagged: Rick Milbeck , Steve Nutt, Bob Warren
July 29, 2019
Always Awesome I'm always pleased with the service here from the friendly, efficient staff. I would recommend it to anyone. Gotta say, I Love my Subaru. I'm always pleased with the service here from the friendly, efficient staff. I would recommend it to anyone. Gotta say, I Love my Subaru. More
by Subarulove
July 18, 2019
Get What You Pay For + The highly competent mechanics at Maple Hill are the main reason to go there, but so is the transparency (no pushing of extras) and the counter staff. The highly competent mechanics at Maple Hill are the main reason to go there, but so is the transparency (no pushing of extras) and the counter staff. You can snag a ride to your next stop or wait in a comfy environment that includes free coffee, tea, water, and snacks as well as wifi. I always take work with me and settle in a chair to wait for oil changes. Good people. Good products. Good prices. More
by Kim Ballard
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Andrea Darnell , Heather Crummel, Mike Disher, Misty Figg, Amie Freeman, Mike Huffman, Steve Nutt
July 11, 2019
Friendly, quick, customer oriented The only thing I can say negative is when the tech took my tire off and balanced it he lost my valve stem cover so now I have a mixed matched valve st The only thing I can say negative is when the tech took my tire off and balanced it he lost my valve stem cover so now I have a mixed matched valve stem cover that doesn't quite fit and looks bad. BUT overall they did an outstanding job! More
by ERNEST2700
Other Employees Tagged: Heather Crummel, Greg Vinstra
July 03, 2019
Quality work in professional environment Although it took quite awhile to complete, I feel much better knowing the Takata air bag recall has been completed. Also needed rear brakes; not bad Although it took quite awhile to complete, I feel much better knowing the Takata air bag recall has been completed. Also needed rear brakes; not bad for 124,000 miles. Maple Hill is a quality service facility with professionals on staff who are polite, respectful and efficient. More
by JIMB599
Other Employees Tagged: Che Lopez
June 26, 2019
High price Everyone was great but I’m very concerned with high cost. Not at all what I anticipated. I drove an hour away to get $142 and some change for the cos Everyone was great but I’m very concerned with high cost. Not at all what I anticipated. I drove an hour away to get $142 and some change for the cost of oil change with tire rotation and magically two filters were dirty. Isn’t that checked before it’s sold to customers. I just bought this at at the end of March and I needed two expensive filters. Not fun!! Sorry to sound mean but I won’t spend this for every oil change. Thank u for listening and I hope u consider my concerns. Thank u much! More
by JULDAW
Other Employees Tagged: Dempsy Bluman , Dennis Schurman
June 18, 2019
Not to bad. Fairly quick service Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. Very good customer service. However, I had a car wash and the back of my Outback was still dirty. I will not use that service again. More
by PETINDLE
June 12, 2019
Service on recall Very helpful on guiding my daughter on her first visit to the facility. She was able to handle the task and not feeling lost. Awesome customer service Very helpful on guiding my daughter on her first visit to the facility. She was able to handle the task and not feeling lost. Awesome customer service. More
by PAYUP99PHEAP
Other Employees Tagged: Jon Gates , Heather Crummel, Misty Figg, Amie Freeman
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