Leo Kerivan | Page 2

Very Smooth transaction My wife and I had a excellent experience at Jack Madden dealership. Al Abramson was extremely knowledgeable regarding the Ford Fusion Hybrid. Lealand My wife and I had a excellent experience at Jack Madden dealership. Al Abramson was extremely knowledgeable regarding the Ford Fusion Hybrid. Lealand Welsh made the financial part of the purchase seamlessly. Thanks Guys!!!! More

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Both Al & Lee were great. They were very helpful, patient & answered all my questions. I would recommend Jack Madden & seeking out these 2 men. They were super!!! patient & answered all my questions. I would recommend Jack Madden & seeking out these 2 men. They were super!!! More

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My husband and I had been visiting dealerships in the last few weeks, and they were not helpful and did not go that extra mile. We made an internet comment and Armando called us right away and set up a last few weeks, and they were not helpful and did not go that extra mile. We made an internet comment and Armando called us right away and set up an appointment to come in and test drive the car we were interested in. Al met us in the parking lot and quickly introduced himself and welcomed us to Jack Madden. He went over all the options and took us for a test drive. We then began the process of paperwork. Lealand took us through the financials and we left the owners of a new Ford Escape. We have given the rating of Excellence and did so because of the employees and their attention to us. Kudos to the faithful employees of Jack Madden. You do Ford proud. It would definitely be a place we will return. Laurie & Jim Venuti More

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We were very pleased with the service, next time we are in the market fro a vehicle, this will be the place we go to. Al was great, we had 7 kids in our van waiting for us to finish up, Al bought each one in the market fro a vehicle, this will be the place we go to. Al was great, we had 7 kids in our van waiting for us to finish up, Al bought each one of them a snack from the snack machine with his own money!! We also enjoyed talking with Lee, he was very easy to work with. Craig and Kim Brubaker More

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Al Abramson made our car buying experience unexpectedly pleasant - the car buying experience can actually be fun if you work with the right people. Al was attentive, informative and personable. He was in pleasant - the car buying experience can actually be fun if you work with the right people. Al was attentive, informative and personable. He was interested in showing us cars that met our requirements and found the ideal car for my daughter. Thanks Al! He stayed involved with us during the entire process and connected us with Lealand Walsh in the Business Office who take care of our financing needs. Lealand was also very personable and helpful. Finally, a shout out to Kathy who went out of her way to get our paperwork processed when the phone lines went down. More

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Shopped far and wide for a no no-nonsense easy-to-deal-with dealership and I found it at Jack Madden. I was looking for a 2013 Ford Escape, all Ford Dealerships local to me had them in stock easy-to-deal-with dealership and I found it at Jack Madden. I was looking for a 2013 Ford Escape, all Ford Dealerships local to me had them in stock. I visited them all. Also did the internet price, and 4 dealerships got back to me. Deb J. at Jack Madden gave me a great quote over the internet, so I shopped them last. Stayed true to their quote for the model I wanted (in stock), and had me work with Gary Brigham. Gary was friendly, knowledgeable, and excited about the product (and technology) he sold. We did the usual: test drive, full overview of product/car, and final agreement negotiation. This was BY FAR, the easiest, most straightforward, car buying experience I have ever had. I have dealt with many dealers in the Boston area over the years, many "high end" (Mercedes, Infinity, etc etc), but this is the first time I came out of a dealership feeling like a got a good and fair deal. If you a looking for a good, down to earth deal, with folks smiling and not cramming stuff down your throat, then go to Jack Madden. If you want pretentious, multi million dollar showrooms, artisan coffees, and a leather couch or two, then go elsewhere; but remember, you will pay more and leave feeling jibbed. Thank you Deb, Gary, Paul, and Laeland at JMF More

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Have owned a Ford F-150 for the past twenty years, and will continue to keep buying them from Jack Madden Ford. Rod is completely Low pressure, un-carsalesman like and he really knows the ins and out of t will continue to keep buying them from Jack Madden Ford. Rod is completely Low pressure, un-carsalesman like and he really knows the ins and out of the trucks. Very knowledgeable and answered all of my questions in regards to the new technology in the truck. Love my new F-150 and will continue to get buy and service my vehicles at Jack Maddens More

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First purchase from Jack Madden Ford. Very very easy and I could not be happier with my new Edge. Found the car I was looking for online, got a great price, test drove it and was driving away in my new car I could not be happier with my new Edge. Found the car I was looking for online, got a great price, test drove it and was driving away in my new car the same day I visited the dealership. Very happy from start to finish. Thank you very much Jack Madden Ford More

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My husband buys a new or slightly used car every 3 years. So needless to say, we have a lot of experiences to measure our most currant car buying experience against. Our latest purchase of a 2011 Mustang at So needless to say, we have a lot of experiences to measure our most currant car buying experience against. Our latest purchase of a 2011 Mustang at Jack Madden Ford was unequivocally the best so far. Mike Pillas approach to sales was skilled. We were there on a very busy Saturday afternoon and at no time was there a break in the high level of customer service. Our sales person was Michael Pilla. Mike was trying to sell us a car but at all times remained respectful and when appropriate, humorous. When we agreed on the sale terms, we moved on to Lealand Welsh who was equally respectful and supportive. He was thorough and made thoughtful recommendations regarding the financing. When we drove away, there was no buyers remorse or regret. We would recommend Jack Madden Ford to our friends who might be looking for a vehicle and we look forward to doing business with Jack Madden Ford in the future. More

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My Fiancé and I were looking to buy a new car and up to the point before we went to Jack Madden we visited a few dealerships, and none compared to them. Their service and friendliness was top notch. I fir the point before we went to Jack Madden we visited a few dealerships, and none compared to them. Their service and friendliness was top notch. I first worked with Vicki over the phone and through email; she was very precise and not pushy at all. She had everything in order for when we got there and this helped streamline the process. Next we dealt with Cy. He was great, he showed us a complete in and out of the vehicle, something the other dealerships did not do. Cy was very knowledgeable about the Edge and answered all of our questions. After we went inside to go over the numbers Cy did a great job explaining everything and showed us our options, and he was also very helpful in getting what we wanted for our trade-in. After we purchased the car Cy had brought it up to the service department to have it cleaned and washed. He also filled the tank for us. He also helped us with some of the options on the inside so we would be comfortable when driving home that day. Cy was one of the best salesman I worked with during our search process. Finally we met with Lee, the Finance guy. Lee like the rest of the employees was very informative and helpful with the financing aspect of the sale. Lee went over all of our options in detail and answered our questions very thoroughly. He also went over and helped us make a decision on some of the extra options with the car. Lee was very honest and that is very helpful when dealing with the financing part of the sale. Overall, this was a great team to work with and they were very informative and helpful. The great thing about this dealership is they don't give you the run around and they help the car buying process seem fun, rather than a hassle. I would recommend this dealership to anyone interested in buying a car. More

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