Leo Yam | Page 4

Would prefer to comment in person and not on this survey This is 5th or 6th Audi that I have leased with this dealership and there seems to be no acknowledgement of this loyalty from Audi (not from the sales This is 5th or 6th Audi that I have leased with this dealership and there seems to be no acknowledgement of this loyalty from Audi (not from the sales person) - this time around not even a key chain! Get worse every time I lease. More

by ismet.hussain Verified Customer Verified Customer

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See Below This Audi dealer has the Best Customer Service I ever experienced. The Staff under Mr. Palmer is second to none. Always answers my questions, and alwa This Audi dealer has the Best Customer Service I ever experienced. The Staff under Mr. Palmer is second to none. Always answers my questions, and always assists immediately when I need service. I can't wait to get another Audi at the end of the lease. Just Awesome. This dealership shows more concern to their customers than any dealer I ever had Thank you Awesome Experience More

by garycasamento Verified Customer Verified Customer

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Love our new Audi The 2018 Q5 is gorgeous and replaces the 2015 one that went off lease. Leo was helpful in getting us the car w/ packages we wanted The 2018 Q5 is gorgeous and replaces the 2015 one that went off lease. Leo was helpful in getting us the car w/ packages we wanted More

by julieteck Verified Customer Verified Customer

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The meaning of full service I was able to make an appointment that fit my schedule. Everything was ready for me when I arrived and I was out the door with a brand new A6 loaner. I was able to make an appointment that fit my schedule. Everything was ready for me when I arrived and I was out the door with a brand new A6 loaner. I received a call that my car was ready for pickup sooner than had been promised. My car was washed and ready when I arrived with all the paperwork ready to be signed and I was back on the road. More

by Mr Audi Verified Customer Verified Customer

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Very good ! I leased a car in 2014 and always received very good service. Then I leased the next A7 early 2017 since price was good and the service had been flaw I leased a car in 2014 and always received very good service. Then I leased the next A7 early 2017 since price was good and the service had been flawless. I just had an issue with my front armrest on my A7 not coming down and they took care of it. All good, and that's the story ! More

by joe_litterst Verified Customer Verified Customer

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Excellent dealership! Leo Yam is the best salesman! We have sent all of our friends to him. The service department is excellent as well. We are repeat customers because o Leo Yam is the best salesman! We have sent all of our friends to him. The service department is excellent as well. We are repeat customers because of the great service. More

by pattikatz1 Verified Customer Verified Customer

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Needed help with Audi Connect for me new A3. Leo took the time to solve my problem and now the MMI is fully connected . With the new technology in these Audis it's important to have excellent tec Leo took the time to solve my problem and now the MMI is fully connected . With the new technology in these Audis it's important to have excellent technical help. More

by wagdoc Verified Customer Verified Customer

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Experience was even beyond what I expected to be very good Service appoint was aimed at addressing a number of minor problems including a few rattles along with a resonance in one of the door-mounted speakers Service appoint was aimed at addressing a number of minor problems including a few rattles along with a resonance in one of the door-mounted speakers in a particular frequency band. Rattles are probably a service department's worse nightmare. I hesitated mentioning them, concerned that the cure might end up worse than the problem. The service advisor was particularly thorough and patient in going over my multiple complaints. The dealer kept the car for a few day and addressed everything. In summary, a pleasant and extremely successful experience that has further increased my enjoyment and satisfaction of a really nice vehicle. More

by leslie.michelson Verified Customer Verified Customer

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The best dealer service I have ever experienced I have been a sales and service customer at DCH for fifteen years and have bought and serviced all my cars there. The treatment I receive keeps me a I have been a sales and service customer at DCH for fifteen years and have bought and serviced all my cars there. The treatment I receive keeps me a loyal and extremely happy customer. Always accommodating to my needs and far exceeding any previous dealer experience. I could not recommend them highly enough. Wish there were a Six star rating. More

by BillB Verified Customer Verified Customer

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Excelant , quick , clear and customer oriented service Excellent quick clear great customer oriented service From the technicians up to the management are honest and very friendly, they will do all what t Excellent quick clear great customer oriented service From the technicians up to the management are honest and very friendly, they will do all what they can to meet customer expectations They all run the e tra miles to keep the customer satisfied More

by nassir.habboubi Verified Customer Verified Customer

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