Leon Poole | Page 36

This was by far the smoothest purchasing experience I have had. From looking at stock online to leaving in our new vehicle, everything was phenomenal! I would recommend anybody who is remotely interested have had. From looking at stock online to leaving in our new vehicle, everything was phenomenal! I would recommend anybody who is remotely interested in purchasing a vehicle to try Jim Ellis Toyota first. More

by dan Verified Customer Verified Customer

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Toyota of McDonough is one of the best places to shop for a new or used vehicle! No matter what department you go to talk too or who you talk too, everyone has tons of personality and professionalism. My sal a new or used vehicle! No matter what department you go to talk too or who you talk too, everyone has tons of personality and professionalism. My salesman was Leon Poole, he has tons of personality and reassured me the that he was working for me and helped me find a perfect truck for me. Personally I've never been a fan of dealerships but Leon and the whole Toyota of McDonough team has changed my mind. More

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Leon, Lacy, Randy......I can't say enough about them !! They went above and beyond to make me happy and make a great deal for me !! They went above and beyond to make me happy and make a great deal for me !! More

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Leon our salesperson did everything he could to make our purchase a great experience. Spend extra effort to get us exactly what we wanted. Thanks to everyone at Jim Ellis Toyota purchase a great experience. Spend extra effort to get us exactly what we wanted. Thanks to everyone at Jim Ellis Toyota More

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We have always taken our Toyota for regular service, while waiting my husband talked with Oscar in service dept about possibly purchasing a new truck- He referred Leon Poole as the person who would be t while waiting my husband talked with Oscar in service dept about possibly purchasing a new truck- He referred Leon Poole as the person who would be the one to talk with -next day we met Leon we knew immediately he wanted our business he listened to our needs and felt his genuine trustworthiness, clear communication, no pressure and final price was exactly as negotiated. Leon, went above and beyond to make sure we were satisfied. Since our purchase we have told family and friends to go to Jim Ellis Toyota of McDonough ask for Leon Poole for their new or used vehicle needs he will take of you…a great big shout out to Oscar in the service dept. as well he is always smiling and goes out of his way also to make sure your time in the service dept is pleasant. We also really appreciate Michael Green in the office completing all the paperwork. Great experience in buying a new vehicle at Jim Ellis. More

by MITZILONG Verified Customer Verified Customer

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Leon Poole is the main reason that I purchased a vehicle from Jim Ellis. He went above and beyond my expectations to deliver a great experience. His personal touch and work ethic is unmatched. It is very from Jim Ellis. He went above and beyond my expectations to deliver a great experience. His personal touch and work ethic is unmatched. It is very clear that he is the hardest working person at the dealership and no surprise that his desk is covered with sales awards. He is who got me back in the dealership and helped broker the deal and prevented me from going somewhere else to make this purchase. The following information is unrelated to my personal experience with Leon and is a reflection of the experience I had with the sales manager that requested I see him after picking up my vehicle that was being serviced. I was asked to see a sales manager about purchasing my used Toyota vehicle and a great offer they could give me on a trade in, along with a new purchase. I was also told that since I am a loyal Toyota customer (2 Toyota's serviced here for over 12 years and we purchased one of the vehicles from this dealership prior to Jim Ellis) that I was a "VIP" and would receive employee pricing and the best deal possible by the sales manager. Not to mention that Jim Ellis prides themselves on taking care of the people that are closest to the dealership and wants to make sure that they capture this market especially (I live less than 2 miles from the dealership and so do my relatives, who also own a Toyota). These were the things that I was told by the sales manger. When I was approached with an offer from the sales manager it was very insulting, which I expressed and questioned at the time. After a brief exchange with the sales manager, who appeared unwilling to negotiate in good faith...I told him that I was offended by his offer on both the trade-in and the new purchase and I left. Over the weekend I inquired with Jim Ellis again on the same new vehicle, except this time online. The price I was offered online (without knowing anything about me at all...where I live or if I am even in the state of GA) was WAY better than what I received from the sales manager. This information is provided so that Jim Ellis has feedback specifically related to wanting to create a family experience and capture the business in their respective markets. Leon Poole saved this deal for Jim Ellis. The sales manger(s) have almost all the power and created a very bad experience after promising so much up front. Remember that they asked to speak to me and then made certain statements that created a certain expectation. I am available for contact if anyone feels the need to discuss further...thank you. More

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From the moment that we walked into the showroom, we felt a sense of calm. Leon Poole made us “feel like family”. The entire buying experience was surprisingly seamless. a sense of calm. Leon Poole made us “feel like family”. The entire buying experience was surprisingly seamless. More

by blutch1 Verified Customer Verified Customer

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Awesome Dealership. Everyone I came in contact with was very professional and knowledgeable about the Toyota products and vehicle. My biggest decision to purchase at Jim Ellis was the Sales Representative very professional and knowledgeable about the Toyota products and vehicle. My biggest decision to purchase at Jim Ellis was the Sales Representative Mr Poole who actually sold me the truck I bought. Extremely Professional showed a real concern to ensure I left as a completely satisfied customer.... More

by Lester Verified Customer Verified Customer

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Clean facility, friendly helpful team and our salesman Leon Poole is outstanding! His professionalism, friendly, helpful demeanor and “can do” attitude made our experience at Jim Ellis Toyota A+. Leon Poole is outstanding! His professionalism, friendly, helpful demeanor and “can do” attitude made our experience at Jim Ellis Toyota A+. More

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Leon,lacy,Susan. The BEST THANKS FOR YALL SERVICE GO CHECK THEM OUT. YOU WON’T BE DISAPPOINTED. EXCELLENT SERVICE IF YOU NEED A CAR PLEASE GO SEE THEM. CHECK THEM OUT. YOU WON’T BE DISAPPOINTED. EXCELLENT SERVICE IF YOU NEED A CAR PLEASE GO SEE THEM. More

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