Leonardo Citarella

I had a really positive experience at the dealership everything was smooth I would definitely do it again thank you very much everything was smooth I would definitely do it again thank you very much More

by COREYAW3 Verified Customer Verified Customer

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Manny who took care of my car service was very helpful and kind. The level of detail that they provided to my car service is outstanding and remarkable and kind. The level of detail that they provided to my car service is outstanding and remarkable More

by rubianohernan Verified Customer Verified Customer

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Excellent customer service and Leonardo above and beyond 👏 hope my next car will be there 👏 hope my next car will be there More

by FOLLYBEA40 Verified Customer Verified Customer

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Absolutely fantastic leadership Ensure ship beautiful personal human being absolutely love them love personnel Volkswagen 😍🥰🥰🥰🥰🥰🥰🥰🥰 personal human being absolutely love them love personnel Volkswagen 😍🥰🥰🥰🥰🥰🥰🥰🥰 More

by S-DEL-VALLE Verified Customer Verified Customer

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Very disappointed in my visit I was told by my sales rep that I would not need to come in for the transfer of my lease purchase then stated I would have to come in but only to drop off a check. I spent an h that I would not need to come in for the transfer of my lease purchase then stated I would have to come in but only to drop off a check. I spent an hour and a half in your auto office Not only was the information given to me. Incorrectly was also given blank papers to sign which I had to request for them to fill out before my signature went on them, then asked me to sign one in two places and said oh it’s a mistake and I asked for the copy to be redone and was not when I went into the F&I . After leaving after an hour and a half the finance person shook my hand no thank you no, we appreciate your business. I will never shop with you again. More

by dorenemac65 Verified Customer Verified Customer

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Professional, courteous, and attentive. Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to con Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to concerns, and ensures every interaction is handled efficiently and with integrity. More

by GERMAN.G.DESILVA Verified Customer Verified Customer

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I love the customer service and the care Manny the manger has and always is willing to help and answers all my concerns and questions has and always is willing to help and answers all my concerns and questions More

by odalys.cabrera Verified Customer Verified Customer

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The dealer service advisor kept his word with me and got me my Buzz back on the promised date. me my Buzz back on the promised date. More

by nicadude699 Verified Customer Verified Customer

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The service advisor was super helpful and really made my day easy I would love to work with her again day easy I would love to work with her again More

by AAGARRIDO Verified Customer Verified Customer

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Leonardo Citarella went above and beyond in helping us find our perfect SUV. We were a Nissan family for 20 years and were glad to switch to Volkswagen due to great customer service and warranty offers pr find our perfect SUV. We were a Nissan family for 20 years and were glad to switch to Volkswagen due to great customer service and warranty offers provided by the staff. My sincere appreciation to Leonardo once again! More

by martinezjonathan26 Verified Customer Verified Customer

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