Lili Mares

From the moment we met Lili, you can feel she was not just trying to make a sale but listen to your needs and wants. She gave us her undivided time and attention, and went above and beyond in looking int just trying to make a sale but listen to your needs and wants. She gave us her undivided time and attention, and went above and beyond in looking into what we wanted and needed. When I couldn’t decide between two colors, she walked me to the lot, found both to show me since photos may look different compared to the naked eye. Though I didn’t walk off the lot with a new car the day we met, Lili’s follow-up showed dedication, so I returned a week after and walked out with my new Canyon River Blue Metallic color car! From Ray her upper management to Alex in financing, all made the buying process an easy process. Overall, stellar customer service from Lili who followed up within the week of my purchase to make sure I didn’t have any questions or concerned and asked if I was enjoying my new ride. Would definitely recommend Lili and Norm Reeves Honda Superstore in Cerritos. More

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Lili and Leo from service made my replacing my pilot easy and simple. 10 score all aeoins- highly recommend 👌 and simple. 10 score all aeoins- highly recommend 👌 More

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Loved this dealership! ! Worked with Lili to get the car and the price right was a breeze and once I sent her what and how much I wanted the price for, they quickly came bac ! Worked with Lili to get the car and the price right was a breeze and once I sent her what and how much I wanted the price for, they quickly came back with a great price and got the deal done. Thoroughly enjoyed them and wouldn’t hesitate to buy from them again More

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Lili is an excellent go-getter. She was kind, responsive, and never made me feel pressured throughout the process. She knew exactly what I was looking for, stayed on top of everythi She was kind, responsive, and never made me feel pressured throughout the process. She knew exactly what I was looking for, stayed on top of everything, and went out of her way to make it happen. Even after the purchase, she continued to be responsive and proactive when I needed assistance, making sure my concerns were heard and properly addressed. She genuinely cares about taking care of her customers from start to finish. Ruben in Service truly cares about the customer. He made sure we were taken care of and understood exactly what work was being done. I really appreciated how attentive and communicative he was throughout the process. Murat was straight to the point - no frills, no unnecessary back and forth. With 20+ years of experience, you can tell he knows what he’s doing. He made the paperwork and final purchase process incredibly smooth. Shoutout to Jose Rodriguez as well for helping me with a test drive a few days before my purchase. He was knowledgeable and took the time to walk me through many of the features on the Civic Hatchback Touring. Overall, I had a great experience with the team here. Everyone I worked with was helpful in their own way, and the entire purchase was much easier and faster than I expected. More

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Dealership was very understanding and negotiable so I was more than content with my dream car. more than content with my dream car. More

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Lili is the best! ! She made it so easy and so friendly, hands down best and easiest experience at a dealership I've ever had. Thank you Lili and Thank you Cerritos Hon ! She made it so easy and so friendly, hands down best and easiest experience at a dealership I've ever had. Thank you Lili and Thank you Cerritos Honda! More

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Very good service, very friendly They gave me all the information I needed and I left very happy information I needed and I left very happy More

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Gracias Lili que nos brindaste tu servicio al máximo nos ayudaste muy bien a conseguir mi coche ayudaste muy bien a conseguir mi coche More

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Lili is the best! Easiest purchase I ever made! She took care of me. Thanks! Easiest purchase I ever made! She took care of me. Thanks! More

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The internet sales manager Lillian was excellent and exceptional which she took the time to take me to see the vehicle and made efforts to get me to my payment. exceptional which she took the time to take me to see the vehicle and made efforts to get me to my payment. More

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