Liliana Arboleda
Liliana Arboleda at Gervais Volkswagen

Liliana Arboleda

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

4.5
205 Reviews
4.5

205 Reviews

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Dealership Experience

5 yrs, 11 mos

205 Reviews of Liliana Arboleda

October 04, 2025

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Car was finally fixed after 3 tries and a lot of time and $ but the customer service side was always polite. More

by drumc52169
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Recommend Dealer
Yes
Oct 05, 2025

Gervais Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gervais Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Liliana Arboleda liliana@drivegervais.com

September 07, 2025

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The staff at Gervais Volkswagen are incredible. They are a prime example of what the standards should be for all dealerships. 10 out of 10 service always ! More

by AYanexa
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Recommend Dealer
Yes
Sep 07, 2025

Gervais Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gervais Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Liliana Arboleda liliana@drivegervais.com

September 05, 2025

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Always amazing service! Great communication and always ready on time! Only place i bring our VW More

by derekliberty
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Recommend Dealer
Yes
Sep 05, 2025

Gervais Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gervais Volkswagen. Liliana Arboleda liliana@drivegervais.com

August 09, 2025

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I’ve been coming to Gervais Volkswagen since 2018. Even when we moved to NH, we drive down to Gervais because of the quality of service. Out of all the dealerships and service departments that we’ve u More

by victoria.kellman
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Recommend Dealer
Yes
Aug 09, 2025

Gervais Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Liliana Arboleda liliana@drivegervais.com

July 29, 2025

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Wonderful drop-off/intake process, super professional team and great end results. Overall fantastic experience. More

by Santa G
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Recommend Dealer
Yes

Other Employees Tagged: Marco

Jul 29, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

July 27, 2025

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I initially arrived for my appointment for service to be notified I was not on the schedule. I explained my situation that I was traveling and way overdue for an oil change. Nicolas spoke with his colleagu More

by creddy07
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirous

Jul 27, 2025

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

July 17, 2025

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Great service! Nick and Markus are super professional. They have addressed my issues with my 2012 Jetta. More

by khondkar_karim
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Recommend Dealer
Yes
Jul 17, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

July 04, 2025

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Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix! More

by izzyt292
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Recommend Dealer
Yes

July 03, 2025

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I have always had a very good experience when dealing with the Gervais service department More

by Keithjames83
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Shea

June 28, 2025

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The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks More

by daniel.sw15
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Recommend Dealer
Yes
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