Lily Barnes

They were the only dealer I could find that wasn't charging thousands of dollars over sticker. We ordered an Escalade and Lily Barnes kept me updated weekly. A very professional experience. charging thousands of dollars over sticker. We ordered an Escalade and Lily Barnes kept me updated weekly. A very professional experience. More

by duane1964 Verified Customer Verified Customer

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I had been looking for a new car and researching extensively for months. This dealership hands-down is the best Cadillac dealership in Central Florida, in my opinion.. They immediately responded to extensively for months. This dealership hands-down is the best Cadillac dealership in Central Florida, in my opinion.. They immediately responded to my questions. They were not pushy. Unlike other dealerships, they took the $7500 EV tax credit off the list price of the vehicle. They honored their quoted price without any hidden fees. They didn’t play games. They didn’t add unnecessary items like another Cadillac dealership in Central Florida that wanted to charge $2,700 for a lot of unnecessary crap (nitrogen in the tires, pinstriping, VIN etching, etc.).That same dealership informed me that I could not refuse those extra services and I had to pay it. Eventually, I was told that maybe they could bring down the price by a few hundred dollars. Watch out for scammers/hustlers who like to play games like that. My vehicle was purchased entirely online, and delivered to my house for free. Huston Cadillac will deliver vehicles anywhere in central Florida for free. Other Cadillac dealers said they would not deliver, not take the $7500 tax credit off, and not allow a vehicle ,that was in transit from the factory to the dealership, to be secured with either a commitment and/or deposit. A few Cadillac dealerships would deliver, but they charged by the mile, if the distance from the dealership to the customer‘s home was more than 25 miles. Other Cadillac dealerships said that you could begin to purchase online, but had to finish the purchase at the dealership, because there were so many technical details of the vehicles ( supposedly) that needed to be explained in person, that they really wanted you to come into the dealership to finish the purchase. In addition, Huston had the best price for the vehicle that I was looking for. I purchased a vehicle that was delivered brand new from the factory. I was able to secure it ( make sure that the car was saved for me) by providing information they requested and by indicating I agreed to their terms ( sales price and financing). I did not have to put a deposit on it. With other car dealerships, I was worried that they would sell it right out from under me, while I was still in the process of purchasing it. Lily, our salesperson ,was super friendly, helpful, informative, and went the extra mile at every return to ensure our complete satisfaction.Even after the purchase, she’s been available for questions and has been extremely helpful. I highly recommend Huston Cadillac located in Lake Wales, Florida. Regardless of where you live in Central Florida, if you’re in the market for a Cadillac check out their website- you can buy it online to get it delivered to your house for free, without all the high-pressure games, hidden added fees, and the nonsense you get at other places. More

by patriotmatthew77 Verified Customer Verified Customer

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We had a good experience purchasing our new Cadillac. This is the second vehicle we've purchased from Huston. We highly recommend them! This is the second vehicle we've purchased from Huston. We highly recommend them! More

by pickmefla Verified Customer Verified Customer

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Always a pleasure doing business with Huston. Lilly was fantastic in her response times and made buying a car seamlessly. Craig Bailey, as always, works hard to get the best for us. Lilly was fantastic in her response times and made buying a car seamlessly. Craig Bailey, as always, works hard to get the best for us. More

by Cnichols13 Verified Customer Verified Customer

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Sales person and dealer were terrific to work with. They were communicative, professional, and fast for a transaction that had no hiccups. Thrilled with the car and the experience. They were communicative, professional, and fast for a transaction that had no hiccups. Thrilled with the car and the experience. More

by davidbdiamond Verified Customer Verified Customer

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We had a great experience Mark was able to answer all of questions and was willing to Let us know that if we have anything in the future, please don’t hesitate to help him Nicole his assistant he’s very hel questions and was willing to Let us know that if we have anything in the future, please don’t hesitate to help him Nicole his assistant he’s very helpful also with the process More

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Excellent experience & staff from start to finish. Finalizing was seamless, quick and organized. Lily is amazing and follow up was very professional…she even remembered my birthday days after my purch Finalizing was seamless, quick and organized. Lily is amazing and follow up was very professional…she even remembered my birthday days after my purchase. 5 stars…. More

by G.DAWSON Verified Customer Verified Customer

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Super helpful service. I was nervous buying my first car and everyone is so supportive, Nicole Barnes and her daughter Lily are amazing. Thank you for everything! I was nervous buying my first car and everyone is so supportive, Nicole Barnes and her daughter Lily are amazing. Thank you for everything! More

by JANPATTSFREE Verified Customer Verified Customer

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Clay is a great guy went above and beyond to make sure that we were happy and comfortable made the process simple and easy would definitely recommend for anybody looking for a new GMC or Cadillac. This is that we were happy and comfortable made the process simple and easy would definitely recommend for anybody looking for a new GMC or Cadillac. This is your spot. More

by DGORNEY13 Verified Customer Verified Customer

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Great experience from start to finish. Top notch staff, and A+ professionalism. Class act and would recommend without reservation! Top notch staff, and A+ professionalism. Class act and would recommend without reservation! More

by reis.justinc Verified Customer Verified Customer

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