Lindsey Roberts | Page 15

I came in to get my Heated Steering Wheel retrofitted. Was only there for 30 mins and was told my retrofit/recall was complete. Got home and realized I couldn’t find the button for it and it wasn’t workin Was only there for 30 mins and was told my retrofit/recall was complete. Got home and realized I couldn’t find the button for it and it wasn’t working with my remote start. Looked it up and they were supposed to replace my entire steering wheel with one that has the button for it. Tried calling the dealership back and never could get a hold of anyone. I have no idea what they did to my truck, but it was definitely not what I came for. More

by 2022Silverado Verified Customer Verified Customer

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They were wonderful no appointment but took my car strait back right away and fixed back right away and fixed More

by PLHURD2000 Verified Customer Verified Customer

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Service was great prompt and professional,service department was very clean and will definitely be using their services again. department was very clean and will definitely be using their services again. More

by otommy22 Verified Customer Verified Customer

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Took over 1. 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my first time so I will give them another chance. More

by malonebrian21 Verified Customer Verified Customer

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The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being charged. After I looked at it more closely, it was obvious that the bill was for 1 quart of oil and the rest was labor and miscellaneous items. More

by TEACHES2A Verified Customer Verified Customer

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Service manager and mechanic were very helpful after I had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. More

by EDDIE.NOE056 Verified Customer Verified Customer

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I called to have my truck serviced so I dropped it off. They said they will get to it when they can.so it was ready the same day.cant get any better than that. They said they will get to it when they can.so it was ready the same day.cant get any better than that. More

by DIRTYSOUTHOFFROAD Verified Customer Verified Customer

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Feel very much that they put a lot of thought in what was best for me to give me the best experience possible. Wait was not bad either. best for me to give me the best experience possible. Wait was not bad either. More

by VICKIROGERS123 Verified Customer Verified Customer

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I needed an oil change, walked in and asked when I could get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out More

by TFLAWSON Verified Customer Verified Customer

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Nice and friendly staff. I needed transportation to and from a hotel and they provided that service. My vehicle was fixed correctly the first time. I needed transportation to and from a hotel and they provided that service. My vehicle was fixed correctly the first time. More

by M.HOFFMAN Verified Customer Verified Customer

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