Lindsey Roberts | Page 8

Everybody there have been honest, friendly, helpful, caring, and kurtious. Service and dealing with the service department is awesome. caring, and kurtious. Service and dealing with the service department is awesome. More

by dwightssmith58 Verified Customer Verified Customer

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They have great communication and always kept me informed of everything that was happening. Great work and it came back better than new. of everything that was happening. Great work and it came back better than new. More

by sdakovich1 Verified Customer Verified Customer

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They have covered the windows in the service waiting area so you can no longer see what the mechanics are doing. I requested a mod x tire rotation and no impact to be used. The service writer wrote front t so you can no longer see what the mechanics are doing. I requested a mod x tire rotation and no impact to be used. The service writer wrote front to back rotation. I got a front to back tire rotation. I can tell by marking my tires. I don't know if an impact was used or not or if the tire lug nuts were torqued to 140 ft lbs or not. I ask the new car manager when they covered the windows in the service waiting area and he told me in July. I said I guess that is why I will be changing my own oil. He said, "There you go". I took that as I really don't care. I received an email to call and discuss my rating. When I called, they were not sure who should get the call and was put on hold. When they came back, they said I needed to talk to the service manager, but he had stepped out and would call me back on Monday. That has never happened. In the future I will only be in for warranty work. I will get my tires rotated at Discount Tire, where I can watch. More

by skipwininger Verified Customer Verified Customer

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The Service Department went the extra mile to evaluate the issues of my car and especially work with my extended warranty to coordinate repairs covered under warranty. I am very impressed with their effor the issues of my car and especially work with my extended warranty to coordinate repairs covered under warranty. I am very impressed with their efforts. I plan to make this my destination for servicing my vehicle ! More

by JOHNELLIOTT2002 Verified Customer Verified Customer

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Excellent service. The team started on time and completed my service very timely. They are very professional and took care of my service in a very efficient manner. The The team started on time and completed my service very timely. They are very professional and took care of my service in a very efficient manner. The waiting area was comfortable and clean with internet access. Great service!! More

by EDEATON1103 Verified Customer Verified Customer

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Lindsey Roberts in the service department is wonderful. I find it very important to have a good working relationship with all department, and she is instrumental for her department treating everyone as a v I find it very important to have a good working relationship with all department, and she is instrumental for her department treating everyone as a valued person. Jeff Lewis, the manager of the department always checks on the customers and is VERY helpful. John Brooks, the salesman that sold me my 2500HD finds the time to always check on me if he notices that I am at the dealership. I consider this dealership family and they will have me as a returning customer. More

by bfarley374 Verified Customer Verified Customer

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Nice employees! Great service! I always feel welcome when there for service on my car. Great service! I always feel welcome when there for service on my car. More

by WAHWEE0520 Verified Customer Verified Customer

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Didn't have an appointment but took me in right away,and were very pleasant. were very pleasant. More

by graycecil70 Verified Customer Verified Customer

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I was told that they were going to take care of a recall and then I checked out and left and read on the paperwork which said that customer said that they would come back for the recall work to be finished and then I checked out and left and read on the paperwork which said that customer said that they would come back for the recall work to be finished - I never said that and they never verbally informed me that the recall was not handled. More

by surf03 Verified Customer Verified Customer

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Everyone was courteous and work was completed in a timely manner. I gave a short notice on my service so I was happy. manner. I gave a short notice on my service so I was happy. More

by MWELLS40 Verified Customer Verified Customer

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