Lisa Ali

This was our first Lexus purchase, and it was an outstanding experience from start to finish. As soon as we walked into the dealership, we were greeted by a professional and friendly team. Our sa outstanding experience from start to finish. As soon as we walked into the dealership, we were greeted by a professional and friendly team. Our sales representative, Lisa Ali, was phenomenal to work with. She took the time to let us test drive several RX350 and NX350 models, helping us understand the differences and find what suited us best. Lisa’s bright, courteous demeanor made us feel at ease throughout our (lengthy!) decision-making process. There was never any pressure—just clear, consistent communication. Thank you, Lisa. We truly appreciate your support. A big thanks also to Jasmine in Finance. She made the financing process smooth and stress-free with her friendly and no-pressure approach, walking us through each step with clarity. Lastly, Brendan gave us a fantastic overview of our new vehicle’s features. His passion for what he does really came through. We would absolutely recommend Lexus of London to our friends and colleagues. Thank you again to the entire team for a great experience! More

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This was our first Lexus purchase, and it was an outstanding experience from start to finish. As soon as we walked into the dealership, we were greeted by a professional and friendly team. Our sa outstanding experience from start to finish. As soon as we walked into the dealership, we were greeted by a professional and friendly team. Our sales representative, Lisa Ali, was phenomenal to work with. She took the time to let us test drive several RX350 and NX350 models, helping us understand the differences and find what suited us best. Lisa’s bright, courteous demeanor made us feel at ease throughout our (lengthy!) decision-making process. There was never any pressure—just clear, consistent communication. Thank you, Lisa. We truly appreciate your support. A big thanks also to Jasmine in Finance. She made the financing process smooth and stress-free with her friendly and no-pressure approach, walking us through each step with clarity. Lastly, Brendan gave us a fantastic overview of our new vehicle’s features. His passion for what he does really came through. We would absolutely recommend Lexus of London to our friends and colleagues. Thank you again to the entire team for a great experience! More

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The staff at the dealership are very personable, professional and helpful. The Product Advisor I worked with, Lisa Ali, was amazing. She answered all my questions, was very patient as I asked for professional and helpful. The Product Advisor I worked with, Lisa Ali, was amazing. She answered all my questions, was very patient as I asked for several changes to the financing options, and very knowledgeable about the Lexus during the test drive. The Senior Sales Manager, Stephanie came over to introduce herself and offer additional information. Although I haven't purchased the vehicle yet, due to high financing rates, I will consider it in the future, should rates drop. More

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Excellent all around experience. Everyone I interacted with was professional and courteous. Special mention to Lisa Ali who helped me through the sales process. From our first i Everyone I interacted with was professional and courteous. Special mention to Lisa Ali who helped me through the sales process. From our first interaction until I drove off the lot she was a tremendous help. More

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From start to finish our treatment was fantastic. Lisa and Jasmine were awesome. Brendan great as well. Very happy with our Lexus. shout out to the manager as well. Good thing he went into car sale Lisa and Jasmine were awesome. Brendan great as well. Very happy with our Lexus. shout out to the manager as well. Good thing he went into car sales from soccer. Hope he finds that funny. Cheers to all. More

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Great dealership. This is our second Lexus bought at this dealership in 5 years. Great experience. Everyone is warm and friendly as soon as you walk in. Easy process t This is our second Lexus bought at this dealership in 5 years. Great experience. Everyone is warm and friendly as soon as you walk in. Easy process to get you in the right vehicle. Our sales rep, Lisa Ali was great to work with. She had us test drive a couple of vehicles to give us a good feel for the differences. Her bright demeanor helped make us be more comfortable with our decision. No pressure, just great communication through entire process. Thank you Lisa. Also a shout out to Jasmine in Finance for making the financing process easy to get through. Friendly no pressure approach, explaining each step. Thanks Jasmine. More

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I had a very good experience at Lexus London. Lisa Ali helped me a lot as explained everything very well for me so I was able to make the best decision with my car . I Got RX350 and I am so happy Lisa Ali helped me a lot as explained everything very well for me so I was able to make the best decision with my car . I Got RX350 and I am so happy with it and all the paperwork went smoothly with jasmine too . More

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In the process of leasing new Lexus vehicle; Lisa provided detailed information of different models. She is very professional and takes her time in understanding customer needs followed by detailed l provided detailed information of different models. She is very professional and takes her time in understanding customer needs followed by detailed leasing/ financing options. We are very thankful for her support. More

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My experience with the team at Lexus of London was excellent. As soon as I entered the dealership, I was greeted by Lisa, who listened to my requirements. We quickly narrowed the search to the RX or N excellent. As soon as I entered the dealership, I was greeted by Lisa, who listened to my requirements. We quickly narrowed the search to the RX or NX Hybrid SUVs. Lisa arranged a couple of test drives the same day and a few more two days later. She sent a few friendly emails reminding me of other options, which were appreciated. Lexus of London has an excellent selection of vehicles, and I was able to find the perfect fit already in their inventory. Lisa also followed up with me after the purchase to ensure I was happy with my new vehicle. Overall, the customer service at this dealership was excellent. Everyone I dealt with was friendly and professional. Two other staff members in particular merit mention. Jasmine, the financial services manager, clearly explained the wide variety of financing and promotional offers available. I was satisfied that she gave good advice about what options were needed and which were worth the extra investment. There was no pressure to select options I didn't need. Brenden was the support specialist who provided technical training on delivery day. He efficiently and patiently explained all the screens and accessories, connected my mobile phone and adjusted the settings and displays. It was a very effective way of learning an immense amount of essential information. I had a positive experience with Lexus of London and would have no hesitation in recommending them to others looking for a new car. More

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Lisa did an exceptional job in answering our questions and getting us a good deal! and getting us a good deal! More

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