Lisa Gazda
Lisa Gazda at Jim White Toyota

Lisa Gazda | Page 12

Service Business Development Representative

Jim White Toyota

6123 Central Ave
Toledo, OH 43615

Contact Me
not yet
rated
207 Reviews

Hey everyone! When you call the dealership to make a service appointment, you speak with me! I enjoy helping our guests schedule their service appointments and ensuring their visit is enjoyable. Ask me about my dog!

Languages Spoken

English English

not yet
rated

207 Reviews

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207 Reviews of Lisa Gazda

November 28, 2022

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Employee Rating

I requested to have tires rotated. They were not rotated according to my paperwork. Thought you should know. More

by Ozzy44mag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Jim White Toyota responded

Thank you for letting us know. We will be bringing this to the attention of the Service Manager immediately.

November 28, 2022

Dealership Rating
Employee Rating

Service manager tried to scam us into a 355 job that did for$10 at the end. Poor service and No integrity at this agency More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Flores

Nov 28, 2022

Chris responded

Terrible service here. First it was a $355 job to replace a stud and lug on tire as they said it was bent and needed special attention. 10 minutes after we said no he came back with a $170 price for some stupid reason. Again we said no. At the end he said they had a special tool and got it off and replaced it for $10 charge. I know they get commission so they try to scam people in. Why not pay them a decent wage so you don’t feel like they are trying to take advantage of you. Never again will we have anything to do with Jim White and we will tell everyone we see and know what a scam dealership this is. Lisa was going to get back with me after I talked to her on November 23 and she discussed this with the service manager and general manager. Never heard back from her either. Dealership with terrible customer service and no integrity. Shame on you and your staff

November 25, 2022

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Employee Rating

Didn’t inform me where to go as a new customer. . I was there for over an hour and a half. Very disappointing More

by rosieq1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Flores, Morgan Klocko

Nov 25, 2022

Jim White Toyota responded

Thank you for taking the time to leave us a review. We will be bringing your review the attention of the Service Managers and the Advisors. We will discuss the importance of communication. We apologize for any confusion you may have experienced.

November 16, 2022

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Employee Rating

Louis is really a nice guy. You get the feeling he wants to take of you. More

by DL.NIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores

November 13, 2022

Dealership Rating
Employee Rating

super friendly and super helpful! definitely recommend this dealership for any of your needs! they did a great job! More

by keyleebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores

November 13, 2022

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Employee Rating

Verry timely and businesslike on the phone setting up appointment. Minimum time for service and complete explanation of service performed More

by bdcabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Matthews

November 11, 2022

Dealership Rating
Employee Rating

Great service and very promply done! Highly recommend them for service and for all of my Toyota purchases! More

by AMAZONDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores, Morgan Klocko, JP Matthews, Nick Schiavone, Alan

November 11, 2022

Dealership Rating
Employee Rating

Always receive great service! Lisa is excellent in setting up a service time that fits our schedule! More

by Jejakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Klocko, Allan Teet

November 05, 2022

Dealership Rating
Employee Rating

They’re good at what they are doing. Nice and helpful staff. This was my first time going there for oil change and will go there in future for other needs as well. I wish they have car w More

by shreephys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen

November 04, 2022

Dealership Rating
Employee Rating

I was in twice this week for service on my Corolla. I had great service from JP. Both visits were quick and painless. I would recommend Jim White Toyota's service department. More

by Frequent customer
Recommend Dealer
Yes

Other Employees Tagged: JP Matthews

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