Liz Perez | Page 9

The service agent took ownership of an issue that arose with my car after I dropped it off for service. They worked to make me, the customer happy.. with my car after I dropped it off for service. They worked to make me, the customer happy.. More

by femi0 Verified Customer Verified Customer

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Outstanding customer service advisor. No issues with 90,000 mile service on Jetta SportWagen. Running smooth after the appointment. No issues with 90,000 mile service on Jetta SportWagen. Running smooth after the appointment. More

by BONHID27 Verified Customer Verified Customer

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I have had my service 2017 VW DUNE Beetle since I bought it. Always wonderful! The person who took care of me was Lis, and she is straight forward, kind, and personable. I feel very comfortable coming for it. Always wonderful! The person who took care of me was Lis, and she is straight forward, kind, and personable. I feel very comfortable coming for service, I get the best! Nothing to complain about! I went to lunch while my car was serviced and detailed. Thank You for everything! More

by JUDITH.MATTEA2 Verified Customer Verified Customer

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I was a “walk in” to have my tire pressures checked after having a message on my instrument board. My car was examined in a short time and I didn’t wait long. The question regarding my tires was resolved. having a message on my instrument board. My car was examined in a short time and I didn’t wait long. The question regarding my tires was resolved. More

by VANDAGRIFF Verified Customer Verified Customer

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Long time Reeves customer. Took my VW to have an oil change and inspection this weekend. Service advisor said everything looked good on the multi point inspection. Decided to c Took my VW to have an oil change and inspection this weekend. Service advisor said everything looked good on the multi point inspection. Decided to check the engine and cabin air filters today and both were disgustingly dirty. Paid a higher price to go to the dealership and have the job done right and expected to have everything checked out. Morgan has failed to meet expectations and obviously is not doing what they claim to do. Trust is definitely broken and am not happy with feeling like I am just a number to this large autogroup who in my perception is not about taking pride in a job well done and providing a real service to customers who care about their vehicles. Be careful with Service as you certainly might not get what you pay for with your hard-earned money. More

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