Lloyd Facen

Five Star Chevrolet responded

Cthoma20, It's always a relief when you find someone knowledgeable and helpful who can ease those anxieties. We appreciate you sharing your experience with Lloyd and Five Star Chevrolet. Let us know if you have questions about your new vehicle at 972-389-6700. It will be great to assist you with any future vehicle needs. Congratulations! Thank you, Alan Brown, General Manager

Five Star Chevrolet responded

Kthomas, It's wonderful that Lloyd was able to assist you with your car deal at Five Star Chevrolet and make the out of state transaction efficient. We really appreciate you taking the time to share your positive experience. We'll be sure to let Lloyd know your kind words! If there is anything else we can do for you please reach Lloyd or me at 972-389-6700. Congratulations and thank you for shopping with us. Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Amendozazarazua5, Staying late to ensure you drove away happy is exactly the kind of service we strive for at Five Star Chevrolet! We're so glad Lloyd went the extra mile. Thank you for your kind words and for recommending him. When you have future automotive needs reach Lloyd and our team at 972-389-6700. Congratulations, Alan Brown, General Manager

Five Star Chevrolet responded

Thank you, sharilanham! We're happy to hear Lloyd made your car buying experience at Five Star Chevrolet so pleasant. We appreciate your feedback and welcome your new car questions at 972-389-6700. Enjoy your ride! Take care, Alan Brown, General Manager

Five Star Chevrolet responded

Jesstgrooms, This is wonderful to hear! We're excited you had such a positive experience at Five Star Chevrolet. Reach Lloyd and our team at 972-389-6700 should have questions about your purchase. We are here to help you enjoy your ride. Thank you for sharing your feedback. Best regards, Alan Brown, General Manager

tanaciaj responded

Firstly, I would like to express my gratitude to God and then to Mr. Lloyd Facen, an exceptional salesman at Sam Pack’s Five Star Chevrolet in Carrollton, Texas, for assisting my son in purchasing his first car. Lloyd made the process remarkably easy and straightforward. Despite our arrival 30 minutes before closing time, he was patient and gave us his full attention. He did not attempt to take advantage of my son due to his age or inexperience. Instead, Lloyd presented various options and secured the best possible deal. My mother and I traveled from Louisiana to assist my son with understanding the paperwork and ensuring that he received the car he desired. Ja’Kobe is a diligent young man who had carefully saved his money for this purchase, and he wisely sought assistance. Lloyd worked within the down payment and financing that suited my son's budget without requesting excessive personal information, unlike some other dealerships. The team at Sam Pack’s Five Star Chevrolet provided us with a warm welcome. Despite our arrival just before closing on a Saturday evening, the process could not be completed until the following Monday. As we were from out of town, we extended our stay by one night. My mother humorously suggested that the dealership should cover our hotel and car rental expenses, to which the Finance Manager, Gio responded, "Just bring the receipts." This level of customer service exemplified the exceptional treatment we received. In conclusion, for an outstanding car-buying experience, I highly recommend visiting Sam Pack’s Five Star Chevrolet and consulting with Mr. Lloyd Facen. They truly deliver a family-like atmosphere.

Five Star Chevrolet responded

Lizzyidol, We're absolutely delighted to hear Lloyd and Ron made your experience at Five Star Chevrolet so positive. We truly value your feedback and are so glad that they were able to assist you with the purchase of your new truck efficiently. We're committed to making the car-buying process as smooth and enjoyable as possible for all our customers and we remain available for questions at 972-389-6700. Enjoy your ride and congratulations! Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Thank you, mmaughmer, for taking the time to recognize Lloyd and your Five Star Chevrolet sales team. We are grateful for your business and feedback. When you have technical or maintenance questions, we want to hear from you at 972-389-6700. Helping you enjoy your new truck is our focus. Congratulations! Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Thank you, Lauren, for recognizing Lloyd and Five Star Chevrolet. Should you need anything else, please reach us at 972-389-6700. We are here to help with all of your auto needs. Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Congratulations, Shelly! Thank you for taking the time to share your experience. We're thrilled to hear that Lloyd and your sales team provided exceptional service and made your car buying journey positive at Five Star Chevrolet. Your satisfaction is our top priority, and we're committed to delivering outstanding customer experiences.Reach us at 972-389-6700 with questions about your new car any time. Best regards, Alan Brown, General Manager