376 Reviews
Write a Review376 Reviews of Lloyd Facen
March 07, 2018
Phenomenal Service. Thank you Lloyd and his team, I am very blessed and extremely grateful to have been taken care of by the best of the best! I was extremely frustrated Thank you Lloyd and his team, I am very blessed and extremely grateful to have been taken care of by the best of the best! I was extremely frustrated that my 2011 Chevy Tahoe was in the shop again for repairs for the 3rd time and the money it was costing me was even more frustrating! Lloyd greeted me asked a few questions and BAM I drove off in a brand NEW 2018 Chevy Traverse, the process was so smooth and stress free! I definitely recommend Lloyd and his team, they make you feel at home they are very attentive, humble and caring! Excellent 5 star service. More
February 11, 2018
My new best friends I was treated as a friend rather than a customer. They listened to my requests and delivered more than expected. Not only am I satisfied with my purch I was treated as a friend rather than a customer. They listened to my requests and delivered more than expected. Not only am I satisfied with my purchase, I'm grateful to the entire team. More
Other Employees Tagged: Michael Leatherwood
February 08, 2018
Chevy Silverado purchase Very friendly and easy to work with without a lot of pressure. Kept in touch throughout the whole process and kept lines of communication open. Very friendly and easy to work with without a lot of pressure. Kept in touch throughout the whole process and kept lines of communication open. More
Other Employees Tagged: Mike Leqtherwood
January 19, 2018
Top Flight customer servicec Lloyd Facen was excellent to deal with. His consistency and attention to detail made the car lease a dream. From the tour of the car and test drive Lloyd Facen was excellent to deal with. His consistency and attention to detail made the car lease a dream. From the tour of the car and test drive all the way to the deal closing, I couldn't have asked for more. The rest of the staff as well was everything anyone could hope for in a car buying experience. Mike Leatherwood walking me through the details of the car itself and my experience with Sammy in the Finance department, I knew I was in good hands. More
January 15, 2018
New Car for a New Family I've recently gotten married and more recently, we had our first child. I was weary of buying my first car on my own but my specialist made the proces I've recently gotten married and more recently, we had our first child. I was weary of buying my first car on my own but my specialist made the process so easy, so fast and most importantly educated me on the process so that I felt comfortable about what I was doing. I am definitely recommending and coming back here for any of my auto needs. More
January 05, 2018
Great Experience I bought my first car at this dealership at the beginning of January. They dealership made it simple and easy for me to make my purchase, and I couldn I bought my first car at this dealership at the beginning of January. They dealership made it simple and easy for me to make my purchase, and I couldn't be happier with my new car! Lloyd Facen is the person I first spoke to, and he was very friendly. He had Jeff W. take over to help me with my purchase, and Jeff was very knowledgeable and kind. He was very straightforward with me through the entire process, and I appreciated that. I would definitely recommend this dealership to anyone looking to buy a new car! More
Other Employees Tagged: Jeff W
January 01, 2018
Excellent Customer Service My experience w/this dealership was stress free! It was more than just another sale for them. The entire sales team made the buying process easy. They My experience w/this dealership was stress free! It was more than just another sale for them. The entire sales team made the buying process easy. They gave me the best deal possible, & wouldn't settle for a low-end financing company. I was financed at a great rate, with a well established bank. I would definitely recommend this dealership to my famity and friends. I went in for a new 2017 Malibu, but drove away with the 2018 model. Even better! I love it, and do not regret my purchase! More
Other Employees Tagged: Brett Morris, Jeff Webb, & Michael Leatherwood
December 17, 2017
Premire service for our Premier Impala. Lloyd and several others gave us nothing but true Five Star service. Lloyd tracked down the Premire package Impala in the exterior and interior color Lloyd and several others gave us nothing but true Five Star service. Lloyd tracked down the Premire package Impala in the exterior and interior color we wanted. Lloyd is very much a positive in the Five Star group. We also received great service from Sam in credit and Tom was great in showing us all the many features of our new Impala. I can't leave out Bret because he was right in the middle of helping us through the process.. More
Other Employees Tagged: Tom Smith, Samuel Almanza, Bret Morris
December 03, 2017
Z06 deal went smoothly A lot of people worked a lot of time on this deal to make it work. It was a unique situation that worked out in the end. A lot of people worked a lot of time on this deal to make it work. It was a unique situation that worked out in the end. More
Other Employees Tagged: GM Steve Fly, Sales manager Brett Morris

