Lloydetta Kent

I rate the sales department a 4, but I'm disappointed in their shop. I've had the pickup less than a month, and have taken it back to the dealership twice. The issue is a slip indicator reacting for no reas their shop. I've had the pickup less than a month, and have taken it back to the dealership twice. The issue is a slip indicator reacting for no reason and activating my ABS. It's unsafe to drive, but yet they send me home in it anyway. I have told them on several occasions what the problem is, but I'm ignored. I took a video of the problem and sent to my salesman to show the service manager, but the service manager will not call me back. I have a positive, they have provided me with a loaner vehicle. I'm not asking much, just to be listened to, and for the shop team to take this issue seriously. (2015 Nissan Frontier) Thanks, RB Price More

Report | Print

Great people! Didn't feel haggled or pressured. Great experience from start of FB contact, to Loydetta, to the test drive, getting my credit union info. Easy! Didn't feel haggled or pressured. Great experience from start of FB contact, to Loydetta, to the test drive, getting my credit union info. Easy! More

Report | Print

Lloydetta is the best! Had to bring my 14-month old son alone. She was tremendously helpful as my salesperson with excellent communication and an excellent playmate for my Had to bring my 14-month old son alone. She was tremendously helpful as my salesperson with excellent communication and an excellent playmate for my son (when needed). Couldn’t have done any of it without her. Highly, highly recommend. More

Report | Print

Lloydetta was so easy to work with and was very personable! She made our car shopping experience so easy! personable! She made our car shopping experience so easy! More

Report | Print

Lloydetta was super easy to work with! She’s very personable and actually seems to care about you instead of just making the sale. Tony (the finance guy) was also great to work with - I wa She’s very personable and actually seems to care about you instead of just making the sale. Tony (the finance guy) was also great to work with - I was done with the whole car buying process in less than an hour! I couldn’t have asked for a smoother, more seamless process than I had with Mark Allen! More

Report | Print

She did great. Had mechanical problems the next day. Already had it to the mechanics twice. Issue with CNG system. Hope fixed now. Had mechanical problems the next day. Already had it to the mechanics twice. Issue with CNG system. Hope fixed now. More

Report | Print

They were very good to deal with and low pressure. I feel like I got a very fair deal and enjoyed the experience. I feel like I got a very fair deal and enjoyed the experience. More

Report | Print

I had the most amazing experience with both my salesperson and the dealership starting from two-three weeks before I bought the car. Lloydetta stayed in touch with me by text, letting me know the salesperson and the dealership starting from two-three weeks before I bought the car. Lloydetta stayed in touch with me by text, letting me know the availability of vehicles I was looking at right up until the day I came to buy. It was a smooth and seamless experience, not at all stressful. I would recommend both Lloydetta Kent and Mark Allen Pre-owned to everyone looking for a car! More

Report | Print

Lloydetta was excellent from start to finish. Very kind, patient and knowledgeable. Could not have asked for a better buying experience. Highly recommended. Very kind, patient and knowledgeable. Could not have asked for a better buying experience. Highly recommended. More

Report | Print

Really enjoyed the car buying experience! Lloydetta made the process very smooth. I would definitely buy from her again! Lloydetta made the process very smooth. I would definitely buy from her again! More

Report | Print