Lloydetta Kent

Honest They we're extremely nice and professional They understood our position that we were in understood our position that we were in More

by tclemans1 Verified Customer Verified Customer

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We had an excellent experience with Mark Allen Pre-Owned, especially Lloydetta and the finance team. They truly went above and beyond to get my husband into the exact truck he wanted — not just something clo especially Lloydetta and the finance team. They truly went above and beyond to get my husband into the exact truck he wanted — not just something close to make the numbers work and put him in, but the specific truck he had said he wanted and had his heart set on. The entire process was smooth, transparent, and stress-free. The team worked hard to make everything happen and kept us informed every step of the way. We never felt rushed or pressured, just genuinely taken care of. We are extremely grateful and highly recommend Mark Allen Pre-Owned to anyone looking for great service and a team that actually listens to what you want. More

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Lloydetta was wonderful to work with. The entire purchase experience was pleasant and easy. Thank you! The entire purchase experience was pleasant and easy. Thank you! More

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Lloydetta was absolutely the best. I told her which one I wanted and she made it happen. Mark Allen is The only car dealer I’ll ever do business with. I told her which one I wanted and she made it happen. Mark Allen is The only car dealer I’ll ever do business with. More

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The people and service they provide was awesome. Very straight forward and understanding. Overall a wonderful experience. Very straight forward and understanding. Overall a wonderful experience. More

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Outstanding Service from Lloydetta at Mark Allen I recently purchased a car from Mark Allen and had the absolute pleasure of working with her. From the moment I stepped onto the lot, Lloydetta was inc recently purchased a car from Mark Allen and had the absolute pleasure of working with her. From the moment I stepped onto the lot, Lloydetta was incredibly professional, knowledgeable, and genuinely focused on helping me find the perfect vehicle without any pressure. She listened attentively to my needs and preferences, answering all my questions thoroughly and patiently. Lloydett demonstrated an impressive understanding of the various models and features, which made the decision-making process so much easier. She was transparent about pricing and financing options, ensuring I felt comfortable and informed every step of the way.What truly set her apart was her dedication to providing exceptional customer service. She went above and beyond to make sure I was completely satisfied with my purchase, I highly recommend Lloydetta to anyone looking to buy a car. Her honesty, expertise, and commitment to her customers make her an invaluable asset to Mark Allen Thank you, For such a positive and stress-free car-buying experience! More

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I rate the sales department a 4, but I'm disappointed in their shop. I've had the pickup less than a month, and have taken it back to the dealership twice. The issue is a slip indicator reacting for no reas their shop. I've had the pickup less than a month, and have taken it back to the dealership twice. The issue is a slip indicator reacting for no reason and activating my ABS. It's unsafe to drive, but yet they send me home in it anyway. I have told them on several occasions what the problem is, but I'm ignored. I took a video of the problem and sent to my salesman to show the service manager, but the service manager will not call me back. I have a positive, they have provided me with a loaner vehicle. I'm not asking much, just to be listened to, and for the shop team to take this issue seriously. (2015 Nissan Frontier) Thanks, RB Price More

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Great people! Didn't feel haggled or pressured. Great experience from start of FB contact, to Loydetta, to the test drive, getting my credit union info. Easy! Didn't feel haggled or pressured. Great experience from start of FB contact, to Loydetta, to the test drive, getting my credit union info. Easy! More

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Lloydetta is the best! Had to bring my 14-month old son alone. She was tremendously helpful as my salesperson with excellent communication and an excellent playmate for my Had to bring my 14-month old son alone. She was tremendously helpful as my salesperson with excellent communication and an excellent playmate for my son (when needed). Couldn’t have done any of it without her. Highly, highly recommend. More

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Lloydetta was so easy to work with and was very personable! She made our car shopping experience so easy! personable! She made our car shopping experience so easy! More

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