Lolita Cook | Page 19

Exceptional Service at Volvo of Lisle I was greeted by a smiling young lady and whisked over to a Service Advisor who was quite thorough regarding what needed to be done. I was able to us I was greeted by a smiling young lady and whisked over to a Service Advisor who was quite thorough regarding what needed to be done. I was able to use a rental (a 2014 Volvo, XC-60) while my Volvo was being serviced. (approximately 1 day) When picking up my car the Cashier lady was very kind and all service attendants in the area were most helpful (I was enjoying the experience so much that I almost left behind my "walker" (obviously I didn't think I needed it!) They brought it to me from the rental car! I have always had nice experiences before at Volvo of Lisle, but this time was very special. By the way, I love my 2012 Volvo XC-70! More

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return visit altho my service required today was not that significant the employees i had the pleasure of talking to was quite enjoyable. you always learn somethi altho my service required today was not that significant the employees i had the pleasure of talking to was quite enjoyable. you always learn something new and was quite assured they hope to see me again soon. i am sure my next visit will be just as memorable More

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A Dream Deferred Recently I went to Lisle Volvo to test drive and price the 2015 XC70. Lolita Cook did an excellent job of presenting the car and the different sales Recently I went to Lisle Volvo to test drive and price the 2015 XC70. Lolita Cook did an excellent job of presenting the car and the different sales promotions that were available for that car and similar models and years. Ken Kowal, the sales manager, was able to give me a trade in value for my VW Passat that I thought was fair based on my research going into the dealership. His assessment took only 10-15 minutes. Overall I had a very good experience with Lisle Volvo. Unfortunately, when my budget manager looked over the numbers she was concerned that we would be taking on too much when her job is not secure. So maybe it will be the 2016 XC70. More

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I was greatly impressed by performance of this dealership. Fast detailed good quality customer service. Best prices in the region and believe me I shopped a lot. I want to outline experience of wo dealership. Fast detailed good quality customer service. Best prices in the region and believe me I shopped a lot. I want to outline experience of working with Lolita Cook. Best salesperson I've met. After me being in Real Estate business for over 20 years, training and coaching 100's of agents I was impressed. Lolita has a rare combination of good solid honest salesperson and outstanding authentic human being qualities! We want to thank Lolita for all the hard work, follow up and patience she had for us. My wife and I drove away in two new cars with big smiles on our faces. Gary & Sharon A. More

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Ken and Lolita went above and beyond for us to get the car of my dreams . I appreciate all their help and the friendliest dealership. car of my dreams . I appreciate all their help and the friendliest dealership. More

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I never had a better expiriance at the dealership! I Great sales team -outstanding ... Answered every question I had, showed me all the gadgets in the vehicle- amazing Thanks for finding a car of my Great sales team -outstanding ... Answered every question I had, showed me all the gadgets in the vehicle- amazing Thanks for finding a car of my dreams Volvo s60 More

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Bought my car there 10 years ago and had a great experience - bought my newest car there as well. Great dealership - people were all helpful and accommodating. I just hope I am not buying another experience - bought my newest car there as well. Great dealership - people were all helpful and accommodating. I just hope I am not buying another car for at least another 10 years... = ) Great Dealership - Great People - and left with a wonderful car. More

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Really enjoyed the experience.Well worth the long drive from Wisconsin. They had a product that I liked and were more than willing to deal with me to make the sale. I was given over to the sales consul from Wisconsin. They had a product that I liked and were more than willing to deal with me to make the sale. I was given over to the sales consultant, Lolita Cook, super person with a sense of humor, she was professional, sincere, informative also very helpful, she even did the unnecessary task of kicking the tires for me. Next time I am in the market for transportation they will be first on the list! PS I MARKED THAT I PURCHASED A ROLLS ROYCE, THE SELECTION DID NOT HAVE OLDSMOBILE AVAILABLE More

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I recently was in the car shopping process and was struggling to make a decision between makes and types of vehicle. Volvo was lower on my list, however when I visited Volvo of Lisle the sales people struggling to make a decision between makes and types of vehicle. Volvo was lower on my list, however when I visited Volvo of Lisle the sales people there, John Taylor and Lolita Cook, listened to my needs and showed me vehicles that addressed my expressed needs. They were professional, respectful of my time and very knowledgeable about there products. More

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We went to the dealership with purchase in mind. After examining several vehicles in inventory, reviewing the terms of the Costco purchase plan and customizing the selected vehicle we were able to complet examining several vehicles in inventory, reviewing the terms of the Costco purchase plan and customizing the selected vehicle we were able to complete the transaction smoothly and efficiently. All three of the employees assisted at various stages of the purchase transaction and were very helpful and pleasant to deal with. More

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